Demonstrates strong interpersonal skills and a commitment to customer service in fast-paced environments. Capable of rapid learning and adaptation, complemented by effective communication and organizational skills. Prepared to leverage and enhance communication and multitasking abilities in diverse roles.
Greeted and assisted guests as first point of contact, fostering a welcoming atmosphere. Managed high-volume scheduling and seating logistics, enhancing organizational efficiency. Addressed customer inquiries and complaints with tact, ensuring positive experiences. Coordinated special requests with diplomacy to resolve conflicts effectively.
Managed daily operations, encompassing scheduling, cash handling, and inventory management for optimal efficiency. Supervised and trained a team of 4 employees, promoting accountability and performance excellence. Maintained seamless business operations through strategic oversight of all functional areas. Evaluated team members consistently to support professional growth and enhance productivity.