Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Isabella Graves

Charleston,SC

Summary

I am a current student at Clemson University studying marketing. I have a results-driven customer service and sales mindset. I've acquired skills in active listening and effective communication, enhancing client satisfaction through relationship building.

Overview

1
1
Certification
2
2
years of professional experience

Work History

Insurance Customer Service Representative

Seth Crow State Farm
10.2025 - 05.2026
  • Sold renters' insurance through door-to-door interactions, connecting with potential customers directly..
  • Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Collaborated with agents to improve client satisfaction and streamline service delivery.

Sales Associate

HOTWORX
08.2024 - 05.2025
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Supported promotional events by setting up displays and assisting with customer engagement activities.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Education

High School Diploma -

Ashley Ridge
Summerville, SC

Skills

  • Customer service
  • Active listening
  • Teamwork and collaboration
  • Sales techniques
  • Critical thinking
  • Effective communication
  • Relationship building

Certification

Bloomberg Certification

Timeline

Insurance Customer Service Representative

Seth Crow State Farm
10.2025 - 05.2026

Sales Associate

HOTWORX
08.2024 - 05.2025

High School Diploma -

Ashley Ridge