Year of professional experience
Isabella Guinn
Altamonte Springs,FL
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.
Overview
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Perfecting performance
Work History
Drive-Thru/Host
Steak N Shake
Altamonte Springs, FL
05.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Performed cash, card and check transactions to complete customer purchases.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Operated cash register to record transactions accurately and efficiently.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Used POS system to enter orders, process payments and issue receipts.
Education
Music
Lake Brantley High School
Altamonte Springs, FL05.2024
Skills
- Dining Room Management
- Stocking and Replenishing
- Cash Management
- Cash Drawer Management
- Staff Training
- Credit and Cash Transactions
- Order Taking
- Cleaning and Sanitizing
- Customer Service
- POS Software
- Order Accuracy
Timeline
Drive-Thru/Host
Steak N Shake
05.2022 - Current
Music
Lake Brantley High School