Isabella Hanson
Stansbury Park,UT
Summary
Proven Patient Service Representative with a strong background in customer service and HIPAA compliance, honed at Granger Medical Clinic. Excelled in enhancing office efficiency and managing sensitive patient information. Skilled in attention to detail and medical terminology, with a track record of improving patient satisfaction and streamlining registration processes.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Patient Service Representative
Granger Medical Clinic
11.2019 - Current
- Managed patient registration process, confirming data accuracy and completeness.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
- Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
Sales Associate
Ross Dress for Less
04.2019 - 11.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
Shift Lead
Forever Young Shoes
12.2017 - 04.2019
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Valley High School
South Jordan, UT05.2019
Skills
- Customer Service
- HIPAA Compliance
- Medical terminology knowledge
- Documenting and Recording Information
- Attention to Detail
Timeline
Patient Service Representative
Granger Medical Clinic
11.2019 - Current
Sales Associate
Ross Dress for Less
04.2019 - 11.2019
Shift Lead
Forever Young Shoes
12.2017 - 04.2019
Valley High School
Similar Profiles
Nastassia LittleNastassia Little
Ophthalmic Technologist at Granger Medical ClinicOphthalmic Technologist at Granger Medical Clinic
Kelli PetersonKelli Peterson
Medical Assistant/Receptionist at Granger Medical ClinicMedical Assistant/Receptionist at Granger Medical Clinic
Petrice JohnsonPetrice Johnson
Benefit Coordinator/Leave Specialist at Granger Medical ClinicBenefit Coordinator/Leave Specialist at Granger Medical Clinic