ISABELLA HASLER
Kohler
Summary
I have had many leadership roles in the past that have helped to contribute to my skill set and performance in the workplace. I was a HOBY Leadership Ambassador in 2021 for a nationwide leadership seminar. I was also a youth leader for my church for the past two years. I was also a part of many clubs, sports, and groups in high school that taught me teamwork. These experiences have all helped prepare me for customer service jobs and leadership roles in the workplace. I have vast knowledge of the customer service industry and a decent amount of management experience. I utilize affective communication with both my coworkers and clients/customers to make sure that everything needed to perform is understood.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. My track record has a long record of fostering productive work and prioritizing the company that I am employed by.
Overview
6
6
years of professional experience
Work History
Beauty Advisor/Operations Employee
Ulta Beauty Inc.
06.2024 - Current
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Contributed to inventory management by accurately tracking stock levels and placing timely orders for replenishment.
- Assisted in visual merchandising, making product displays more attractive and shopper-friendly.
Waitress
Horse & Plow Fine Dining Restaurant
05.2023 - 01.2025
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Waitress
Falls Firehouse Pizza
09.2021 - 08.2024
- Answered phones
- Placed Orders
- Provided service to customers
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Increased sales significantly by upselling higher-end products to customers.
Barista
Starbucks Corp
05.2023 - 08.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Barista
Scooters Coffee Chain
09.2022 - 04.2023
- Made beverages/food
- Placed drive-thru orders
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
MANAGER/LIFEGUARD
Village of Kohler Public Pool
06.2019 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Enhanced swimmer safety by enforcing pool rules and regulations consistently.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Streamlined administrative tasks by implementing efficient record-keeping systems for attendance, incident reports, and maintenance logs.
- Encouraged teamwork, camaraderie among lifeguard staff organizing team-building events activities outside of work hours.
Janitor
Bethany Lutheran Church
01.2019 - 01.2020
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
Education
BBA - Business Management
Grand Canyon University
Phoenix, AZ04-2027
HIGH SCHOOL -
Sheboygan Lutheran High
Sheboygan, WI05-2023
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Sales expertise
- Retail experience
- Relationship building
- Verbal and written communication
- Conflict resolution
Accomplishments
- High Honor Roll, 2019-2020
- High Honor Roll, 2020-2021
- Member of National Honors Society, 2021-2023
Timeline
Beauty Advisor/Operations Employee
Ulta Beauty Inc.
06.2024 - Current
Waitress
Horse & Plow Fine Dining Restaurant
05.2023 - 01.2025
Barista
Starbucks Corp
05.2023 - 08.2023
Barista
Scooters Coffee Chain
09.2022 - 04.2023
Waitress
Falls Firehouse Pizza
09.2021 - 08.2024
MANAGER/LIFEGUARD
Village of Kohler Public Pool
06.2019 - 08.2022
Janitor
Bethany Lutheran Church
01.2019 - 01.2020
BBA - Business Management
Grand Canyon University
HIGH SCHOOL -
Sheboygan Lutheran High
Similar Profiles
Mineyshka RodriguezMineyshka Rodriguez
Hairstylist at Ulta BeautyHairstylist at Ulta Beauty
Sandra DuVallSandra DuVall
General Manager at Ulta Beauty Inc.General Manager at Ulta Beauty Inc.
Amy GuzmanAmy Guzman
Hairstylist at Ulta Beauty Inc.Hairstylist at Ulta Beauty Inc.