Isabella Hawes
Littleton,MA
Summary
Freshman at San Diego State University.
Overview
5
5
years of professional experience
Work History
Hostess
Tavern in the Square
Littleton, MA, USA
09.2023 - 04.2024
- Managing take-out orders & customer inquiries both in person and over the phone.
- Performing with courtesy and competence in a fast paced environment.
- Managed reservation system, efficiently coordinating seating arrangements and wait times.
- Implemented strategies to enhance guest satisfaction, receiving positive feedback consistently.
- Assisted in conflict resolution, addressing guest concerns professionally to ensure loyalty.
- Monitored dining area for cleanliness and readiness, maintaining high standards of service.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Staff Member
Signature Fitness
Groton, MA, USA
01.2021 - Current
- Greet clients & assist with their needs during workout sessions.
- Lead tours of the facility for prospective clients.
- Responsible for the maintenance & upkeep of exercise equipment and facilities.
- Under the direction of the owner, designed a workout plan, tracked progress and lead semi-weekly personal training sessions for a teenage client.
Education
Pursuing A Bachelor's Degree - Communications
San Diego State University
San Diego, CA12.2025
High School Diploma -
Littleton High School
Littleton, MA05.2025
Skills
- Strong teamwork
- Customer service expertise
- Leadership qualities
- Problem-solving
- Attention to detail
- Effective communication
- Reliable and punctual
- Dependable and responsible
- Multitasking Abilities
- Calm under pressure
- Organization and time management
Languages
English
Spanish
Portuguese
Timeline
Hostess
Tavern in the Square
09.2023 - 04.2024
Staff Member
Signature Fitness
01.2021 - Current
Pursuing A Bachelor's Degree - Communications
San Diego State University
High School Diploma -
Littleton High School