Enthusiastic professional skilled in customer service, team collaboration, and effective communication. Committed to enhancing guest experiences and optimizing dining operations. Dedicated and adaptable individual with experience in high-paced dining environments. Known for exceptional customer service and teamwork, consistently contributing to efficient operations and guest satisfaction.
Overview
2
2
years of professional experience
Work History
Hostess
Cracker Barrell Old Country Store
Lubbock, TX
05.2025 - 08.2025
Greeted guests warmly and escorted them to their tables.
Managed waitlists efficiently during busy dining hours.
Coordinated seating arrangements to optimize table turnover.
Greeted guests warmly upon arrival, seating them promptly.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Managed the waiting list, ensuring that all parties were seated in a timely manner.
Demonstrated strong interpersonal skills when interacting with customers.
Assisted servers in bussing tables when needed during busy periods.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Performed light cleaning duties, such as wiping down tables or sweeping floors.
Assisted in preparing the restaurant for opening and closing shifts.
Cashier
Braums Ice Cream And Dairy
Lubbock, Texas
03.2023 - 06.2023
Maintained cleanliness and organization of the checkout and dining areas.
Provided excellent customer service, addressing inquiries and resolving issues promptly.
Educated customers about menu items and promotions to enhance their experience.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Worked closely with front-end staff to assist customers.