Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Isabella Hernandez

Berwyn,IL

Summary

Developed sales techniques and relationship-building abilities in fast-paced sales environment. Skilled in understanding client needs and delivering tailored solutions to drive customer satisfaction and loyalty. Seeking to transition into new field where these transferable skills can contribute to team success and business growth.

Overview

2
2
years of professional experience

Work History

Specialty Sales Representative

Target
03.2025 - Current
  • Greeted all clients with warm smile and asked open-ended questions to better understand his or her needs.
  • Maintained inventory by assisting co-workers with stocking shelves, pricing items and placing products on display.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Exceeded performance metrics regularly, demonstrating a strong work ethic and commitment to order fulfillment excellence.
  • Reduced theft by limiting number of items that each customer took into fitting rooms.
  • Answered customer questions and assisted with fittings by retrieving alternate sizes, colors, and clothing options.

Customer Service Representative

Walgreens
02.2023 - 11.2024
  • Conducted weekly smart counts and scan-outs to maintain accurate inventory records and minimize discrepancies.
  • Addressed customer questions promptly and provided detailed product and service information to enhance the customer experience.
  • Received and processed incoming orders, verifying accuracy and organizing merchandise for optimal store presentation.
  • Inspected returned merchandise for damages before restocking shelves, ensuring quality control.
  • Operated the cash register efficiently and accurately, processing payments via cash, check, credit card, gift card, or automatic debit.
  • Issued receipts, refunds, credits, and change, maintaining accurate transaction records.
  • Stocked shelves as needed, maintaining organized and visually appealing displays.
  • Maintained the cleanliness of the checkout area, including countertops, registers, windowsills, and floors, to uphold store standards.
  • Collaborated with team members to support daily store operations and achieve sales targets.

Education

Some College (No Degree) - Psychology

Riverside City College
Riverside, CA

High School Diploma -

Lakeside High School
Lake Elsinore, CA
06-2024

Skills

  • Time management
  • Problem solving
  • Communication
  • Stock Management
  • Positive & Professional
  • Social Skills
  • Customer Service
  • Adaptability and flexibility

LANGUAGES

English - Native
Spanish - Fluent

Timeline

Specialty Sales Representative

Target
03.2025 - Current

Customer Service Representative

Walgreens
02.2023 - 11.2024

Some College (No Degree) - Psychology

Riverside City College

High School Diploma -

Lakeside High School

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