Brianna Pearson
Chico,CA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Specialty Sales Representative
The Home Depot Inc
07.2023 - Current
- Increased sales revenue by implementing targeted marketing strategies and building strong client relationships.
- Expanded market share for specialty products through effective communication and negotiation skills.
- Delivered exceptional customer service, resulting in increased repeat business and client satisfaction.
- Serviced existing accounts on regular basis to maximize revenue.
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints, and promote new offerings.
Restaurant Team Member
Chipotle Mexican Grill
10.2022 - Current
- Followed restaurant guidelines in regards to food safety and hygiene to prevent illness.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Cleaned counters and common areas to minimize spread of germs.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Greeted customers, answered questions and recommended specials to increase profits.
- Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
Pet Sitter
Sitter For Your Critter
06.2022 - Current
- Feed animals twice daily and refilled water dish.
- Offer animals exercise opportunities through walks and play activities.
- Monitor safety of every animal to prevent injuries from other animals or environmental hazards.
- Prepare food to meet needs of animals under care with appropriate meals.
- Note unusual behavior and contacted owners regarding health-related issues.
- Adhere to pet care plans, medication requirements and dietary restrictions as part of quality care.
- Meet with owners to gather pet care information and discuss pet sitting duties.
- Offer every owner exceptional customer service and support as well as top-notch care to each animal.
- Follow owner instructions on feeding times to keep animals on schedule for food and medications.
- Provide seamless communication to inform pet owners of visits and pet status.
Stable Hand
Camelot Equestrian Park
04.2021 - 09.2021
- Supported animal health by keeping areas clean, neat and properly sanitized.
- Prepared food to meet needs of animals under care with appropriate meals.
- Promoted optimal animal health by feeding and watering on regular schedule.
- Treated superficial wounds and called in veterinarian assistance for more complex concerns.
- Followed safety protocols when operating tools and equipment.
- Monitored grounds and reported damage or issues to supervisor before making repairs.
Education
High School Diploma -
Lake View Charter
Chico, CA05.2022
Skills
- Pricing negotiation
- Account relationship management
- Excellent Communication
- Lead Generation
- Time Management
- Product and service knowledge
- Problem-solving aptitude
- Adaptability and Flexibility
- Multitasking Abilities
- Teamwork and Collaboration
Accomplishments
- Valedictorian of my HS graduating class.
- Achieved certification level C-2 Horse Management in Pony Club, and am continuing to further my equestrian education.
Certification
- K9 First Aid - 4/2022
- Food Handler Training - 11/2022
Timeline
Specialty Sales Representative
The Home Depot Inc
07.2023 - Current
Restaurant Team Member
Chipotle Mexican Grill
10.2022 - Current
Pet Sitter
Sitter For Your Critter
06.2022 - Current
Stable Hand
Camelot Equestrian Park
04.2021 - 09.2021
High School Diploma -
Lake View Charter
- K9 First Aid - 4/2022
- Food Handler Training - 11/2022
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