Isabella Herrera
Marietta,GA
Summary
Dedicated Integrated Health Science student with a strong background in customer service and front desk operations. Bilingual in English and Spanish, beginner in French. Passionate about serving others, committed to patient satisfaction through kindness, patience, and attentiveness. Experienced working in a fast-paced environment, working independently, and collaborating with a team.
Overview
3
3
years of professional experience
Work History
Virtual Receptionist
I Woke Up Curley Salon
Marietta, GA
06.2024 - 09.2024
- Communicated with clients via call, text message, or email to schedule appointments.
- Organized records of clients' personal information.
- Followed up on invoice payments from clients.
- Addressed client issues or concerns in an effective, kind manner.
- Relayed information between client and stylist promptly.
Office Associate
Dentistry For Children
07.2023 - 04.2024
- Warmly welcomed and greeted patients coming into the dentist's office.
- Managed check-in of patients and explained office policies.
- Maintained patients' records by obtaining and updating personal and financial information.
- Monitored upcoming appointments and followed up with patients.
- Worked closely with patients to solve unexpected problems.
Staff Member
Chipotle Mexican Grill
02.2022 - 07.2022
- Provided quality customer service with a cheerful attitude.
- Attentively interacted with customers to complete orders.
- Maintained a clean and organized restaurant lobby.
- Received and processed online orders.
Education
B. Sc. - Integrated Health Science
Kennesaw State University
05.2026
High School Diploma -
Walton High School
Marietta, GA05-2023
Skills
- Microsoft 365 Proficiency
- Online Booking System
- CPR, AED & First Aid Certified
- Multitasking
- Organized
- Problem Solving
Affiliations
- Advisory Board Member of Tommy Nobis Center (October 2022 - January 2023)
- Participated in monthly meetings, managed a fundraiser, and gathered donations.
- Volunteered as a Phone Agent for the Crisis Cleanup Hotline
- Responded to inbound phone calls from disaster survivors
- Documented requests into the Crisis Cleanup System
- Volunteer in Books Without Borders Club (September 2022 - December 2022)
- Organized 50+ donated books into different genres to be shipped to places lacking
literature or educational resources
Languages
- Spanish, native
- English, fluent
- French, beginner
Accomplishments
- HOPE Scholarship recipient
- Part of the President's List with a 4.0 GPA
Timeline
Virtual Receptionist
I Woke Up Curley Salon
06.2024 - 09.2024
Office Associate
Dentistry For Children
07.2023 - 04.2024
Staff Member
Chipotle Mexican Grill
02.2022 - 07.2022
B. Sc. - Integrated Health Science
Kennesaw State University
High School Diploma -
Walton High School
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