Isabella Herrera
Bensenville,IL
Summary
Sales advisor with four years of experience in enhancing customer engagement and satisfaction through strategic product recommendations and effective communication. Demonstrates proficiency in sales strategy, time management, and conflict resolution, with a strong focus on maintaining an organized and safe workspace. Skilled in inventory management and determined to always provide positive customer interactions.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Lush Fresh Handmade Cosmetics
5 Woodfield Mall, Schaumburg, IL 60173
09.2025 - Current
- Delivered exceptional customer service. Educated customers on product ingredients and benefits, enhancing their understanding of ethical cosmetics.
- Collaborated with team members to maintain an organized and visually appealing sales floor.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted with inventory management by performing regular stock checks. Restocked shelves and placed orders as necessary. Handled shipments valued between $50,000 and $90,000 weekly, which included unloading and stocking items.
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
sales advisor and tech
Delta sonic
Elmhurst
03.2024 - Current
- Guide customers in product choices, explaining the best options for them specifically with thought and care
- Maintaining good communication, empathy, and patience with all customers
- Managing specialized detailing equipment to restore vehicles while maintaining a safe organized workspace
- Enhanced customer engagement by analyzing problems and providing tailored product recommendations, leading to increased sales and customer satisfaction.
food service worker
Portillos
northlake
10.2021 - 01.2024
- Ensure timely food preparation and service, while also taking care of customers concerns
- Consistently maintain cleanliness and organization at my station and others in need
- Cultivated a welcoming environment for customers by providing exceptional service and fostering equality among all patrons. Guided new employees in delivering the same high standards of customer care.
- Managed high-volume transactions promptly to ensure swift service and improve customer satisfaction.
Education
film/motion picture
College of Dupage
05.2026
Skills
- Sales Strategy
- Time Management
- Conflict Resolution
- Inventory Management
- Communication
- Exceptional organization
- Product Knowledge
Languages
spanish
Interests
My hobbies are my passions Art is incredibly special to me I love painting and drawing, art in any medium I love movies, reading and writing and have written a poem book I also love nature and music
Timeline
Retail Sales Associate
Lush Fresh Handmade Cosmetics
09.2025 - Current
sales advisor and tech
Delta sonic
03.2024 - Current
food service worker
Portillos
10.2021 - 01.2024
film/motion picture
College of Dupage