Isabella Jackson
Bulverde,TX
Summary
Refined and service-driven professional with extensive experience at H-E-B, recognized for delivering exceptional customer service in fast-paced, high-standard environments. Trained in food safety and handling protocols through H-E-B certification programs, with a strong understanding of sanitation, quality control, and guest well-being. Adept at multitasking, maintaining composure under pressure, and contributing to seamless team operations. Known for professionalism, attention to detail, and the ability to create positive, memorable guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Curbside Specialist
HEB Grocery Store
Bulverde, TX
06.2024 - Current
- Collaborated with team members to ensure efficient store operations and customer service.
- Trained new staff on customer service techniques and store policies effectively.
- Participated in ongoing training and compliance activities.
Personal Shopper/Cashier Bagger
HEB Curbside Department
01.2023 - Current
- Selected high-quality grocery items for customer orders.
- Communicated with customers regarding order updates and substitutions.
- Utilized electronic devices for order tracking and inventory management.
- Collaborate with cashiers to streamline transactions and improve customer flow.
Social Media Manager
Self Employed Web
03.2024 - 05.2025
- Social media: Instagram account management
- Developed engaging content for multiple social media platforms.
- Managed daily social media interactions with followers and customers.
Group Leader
Church Camp
Bulverde, TX
01.2021 - 04.2025
- Supervised daily camp activities and ensured safety protocols were followed.
- Coordinated team schedules and assigned tasks to staff and volunteers.
Education
Associate of Arts - Business
NLC Community College
Live Oak, TX05-2025
High School Diploma -
Trinity Academy
Bulverde, TX05-2022
Some College (No Degree) - Finance
Texas State University
San Marcos, Texas, TXSkills
- Customer service
- Team collaboration
- Communication skills
- Adaptability
- Multitasking Abilities
- Detail Oriented
Accomplishments
- Professional level dance/ballet training school, 01/01/13, 01/01/18
- CPR certified, 01/01/21, Present
- Violin, piano and guitar lessons
- Video editing/creator
Volunteer Experience
- Church youth volunteer
- Pet Sitter Including walking dog, feeding and yard care
- Church Camp Volunteer, 2016
- Hand making CDC compliant face masks for health care providers and public
- International and national mission trips, Blessed Hope Chapel
Certification
CPR Certified
Timeline
Curbside Specialist
HEB Grocery Store
06.2024 - Current
Social Media Manager
Self Employed Web
03.2024 - 05.2025
Personal Shopper/Cashier Bagger
HEB Curbside Department
01.2023 - Current
Group Leader
Church Camp
01.2021 - 04.2025
Associate of Arts - Business
NLC Community College
High School Diploma -
Trinity Academy
Some College (No Degree) - Finance
Texas State University