Detail-oriented with a strong background in training and customer service. Known for empathetic communication and adaptability, significantly enhancing team performance and customer satisfaction. Eager to contribute skills in a fast-paced environment.
Work History
Barista Trainer
2 Years 10 Months
Starbucks | 10.2023 - Current
Trained new baristas on standard procedures, safety, and quality in a fast-paced environment.
Provided customer-focused service by listening to individual needs and responding with empathy.
Communicated issues with team members to maintain an efficient, organized, and group-oriented work environment.
Followed strict sanitation and food safety procedures.
Maintained attention to detail to ensure service quality.
Tailored training experience to each new hire's individual learning style to create an effective and inclusive learning environment.
Demonstrated patience and empathy with new hires to build confidence as they grew in their new role.
Learned to work well under pressure in busy moments by delegating work, paying attention to other barista's needs and stepping in when help is needed.
In-Store Merchandiser
1 Year 1 Month
Tilly's | 08.2022 - 09.2023
Maintained a clean and organized store by following company procedures.
Demonstrated strong attention to detail when organizing products, completing visual updates, and assessing inventory.
Managed multiple tasks and priorities while meeting deadlines in a retail environment.
Delegated work among sales associates to ensure efficiency.
Adapted to changing priorities while maintaining accuracy.
Worked both independently and collaboratively.
Education
No Degree - Nursing
Tarrant County College | Fort Worth, TX | 05-2028
Dean's List, Summer 2026
3.8 GPA
Relevant Coursework: Anatomy and Physiology 1 & Anatomy and Physiology 2