Jade Noel

• Trained new baristas on beverage preparation and customer service standards.
• Improved training processes by integrating feedback and best practices from staff evaluations.
• Collaborated with management to identify areas for performance improvement within the team.
• Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.

• Delivered exceptional customer service in a fast-paced environment, ensuring guest satisfaction and loyalty.
• Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
• Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
• Trained new team members on company protocols and customer engagement techniques.
• Resolved customer complaints effectively, enhancing overall dining experience.
• Maintained cleanliness and organization of front of house area, adhering to health standards.

A strong foundation in commercial food service operations, hospitality management, and customer service. ServSafe Food Protection Manager Certified, with comprehensive knowledge of food safety and sanitation standers, kitchen operation, inventory control, and industry practices. Skilled in maintaining high-quality service, ensuring regulatory compliance, and contributing to efficient, guest focused hospitality environments.

• Honor Roll [Senior Year 2020]
• President of Environmental Club