Isabella Jensen
Boone,IA
Summary
Focused receptionist with several years of hands-on experience answering phone calls, scheduling appointments and directing patients. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to patients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
Pollard Family Dentistry
Ames, IA
05.2020 - Current
- Provided seamless assistance to patients upon entry and guided them through the check-in process
- Demonstrated ability to effectively manage and respond to incoming customer inquiries by utilizing a multi-line phone system.
- Sought to provide customized care for every patient in line with their requirements
- Maintained effective communication with patients, dental laboratories, and insurance companies in written and verbal forms.
- Ensured strict adherence to HIPAA confidentiality guidelines for all patient matters.
- Scheduled and confirmed patient appointments for efficient facility workflow
Overnight Cabin Staff
Des Moines YMCA
Boone, IA
05.2023 - 08.2024
- Scheduled engaging activities for youths from varying age groups on a daily basis.
- Guided campers in personal growth activities and assisted with teaching daily living skills
- Demonstrated leadership by acting as a positive model to campers on various aspects ranging from responsibility to cleanliness and adherence to rules and norms.
- Successfully maintained clear and timely lines of communication with direct supervisors, utilizing strong written and spoken language abilities.
- Collaborated with over 60 staff members to enhance camp experience
- Managed various program areas, monitored children and ensured their active participation.
Dance Instructor
Carol Renae Dance and Tumbling
Boone, IA
08.2016 - Current
- Supported the cultivation of a positive environment to foster children's passion for dance
- Aided in the advancement of fine motor skills
- Planned and executed seasonal events
- Crafted expressive and visually appealing dances for a wide range of viewers.
- Developed and implemented age-appropriate lesson plans for dance classes.
- Monitored student attendance records and maintained accurate class rosters.
Education
High school diploma -
Boone High School
Boone, IA05.2022
Skills
- Communication skills
- Customer service
- Organizational skills
- Time management
- Detail Oriented
- Scheduling
- Schedule Management
- Information Protection
Certification
- CPR Certification, 06/01/23, 06/01/25
- AED Certification, 06/01/23, 06/01/25
Timeline
Overnight Cabin Staff
Des Moines YMCA
05.2023 - 08.2024
Receptionist
Pollard Family Dentistry
05.2020 - Current
Dance Instructor
Carol Renae Dance and Tumbling
08.2016 - Current
High school diploma -
Boone High School
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