Isabella Jones
Bellville,OH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Dining Services Associate
Houghton University
Houghton, NY
09.2023 - Current
- Ensured food safety compliance with proper handling, storage, and preparation techniques.
- Handled high-pressure situations professionally during busy shifts or large events while maintaining quality service standards.
- Provided top-notch customer service, addressing diner concerns and resolving issues promptly.
Housekeeping
The Mohicans Treehouse Resort
Glenmont, OH
05.2024 - 08.2025
- Organized cleaning schedules to optimize workflow and meet housekeeping standards consistently.
- Collaborated with team members to uphold cleanliness standards across all resort facilities.
- Utilized strong organizational skills to manage daily housekeeping tasks while meeting strict deadlines.
Restaurant Hostess
Malabar Farm Restaurant
Lucas, OH
05.2023 - 08.2023
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed the reservation system, optimizing table assignments for efficiency.
- Answered phone calls to schedule reservations and answer any questions.
- Maintained cleanliness and organization of front-of-house areas.
Social Media Manager & Personal Assistant
Norwex
Mansfield, OH
01.2022 - 08.2023
- Created visually appealing graphics and multimedia content using the design tool Canva.
- Analyzed social media metrics to refine content strategies and improve engagement.
- Collaborated with team members to brainstorm new content ideas and initiatives.
- Scheduled and published posts across various platforms for consistent online presence.
- Assisted in managing email marketing campaigns related to social media promotions effectively.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Managed multiple social media platforms, ensuring consistent and impactful brand messaging.
- Utilized time-management skills to balance childcare responsibilities alongside light housekeeping duties as needed.
Education
Bachelor of Arts - Writing, Minor in Digital Communications
Houghton University
Houghton, NY05-2026
High School Diploma -
Mansfield Christian School
Mansfield, OH05-2023
Skills
- Proficient in Microsoft Office Suite, Google Workspace, Adobe Creative Cloud
- Experience in customer service and demonstrative of strong interpersonal skills
- Able to prioritize multiple tasks efficiently and manage time effectively
- Strong attention to detail and organizational skills
- Willingness to learn and support while maintaining a positive work environment
- Experience with phone etiquette and able to handle calls confidently
- Excellent verbal and written communication
Timeline
Housekeeping
The Mohicans Treehouse Resort
05.2024 - 08.2025
Dining Services Associate
Houghton University
09.2023 - Current
Restaurant Hostess
Malabar Farm Restaurant
05.2023 - 08.2023
Social Media Manager & Personal Assistant
Norwex
01.2022 - 08.2023
Bachelor of Arts - Writing, Minor in Digital Communications
Houghton University
High School Diploma -
Mansfield Christian School