Isabella Josephine Reo
Livonia,MI
Summary
Dedicated professional with a strong foundation in customer service and effective communication. Proven ability to enhance guest experiences in fast-paced environments while maintaining a team-oriented mindset. Eager to leverage skills in environmental services to contribute to a safe and friendly atmosphere.
Overview
9
9
years of professional experience
Work History
Host, Food runner, banquet server
Stables Bar & Grill
Livonia, MI
10.2021 - Current
- Assigned seating to optimize guest experience based on party size and preferences.
- Served food promptly to enhance dining experience.
- Adapted to various work paces and environments effectively.
- Works well in teams and partnering with waitresses to preform tasks at hand to the best of my ability.
- Works well in teams and partnering with waitresses to perform tasks at hand to the best of my ability.
Food and beverage counter
Huntmore Golf Club
Milford, Michigan
09.2021 - 11.2021
- Served food and snacks while fostering a welcoming environment for customers.
- Communicates well with customers and is a problem solver to best benefit the situation.
- Prepared and served soft beverages, prepackaged alcohol, and mixed drinks with attention to customer preferences.
- Securely handled money and provided correct change to customers.
CO-OP
DTE ENERGY
05.2020 - 09.2021
- Interned in environmental management and safety branch under field services, supporting project execution.
- Gained skills in Microsoft Excel, CEMS/DAHS, aspire learning, and presentation delivery.
- Learned to collaborate effectively to contribute to larger project goals.
Lifeguard
Jack E. Kirksey Recreation Center
04.2017 - 07.2020
- Responded to emergency situations and enforced rules to keep patrons as safe as possible.
- Certifications include CPR, AED, Lifeguarding, Oxygen Administration, Blood Borne Pathogens, and First Aid by American Red Cross.
Swim Instructor
Jack E. Kirksey Recreation Center
10.2017 - 08.2019
- Taught classes to various levels of swimmers of many ages.
- Worked with them to improve skills and provided grades and certifications.
Education
Bachelor of Science - Environmental Science
Wayne State University
Detroit, MI05-2027
Associates of Science - Environmental Studies with specialization in environmental health and ecology
Henry ford college
06-2021
Environmental Sciences with Environmental Technician certificate track; including classes in math and geology
SCHOOLCRAFT COMMUNITY COLLEGE
05-2020
Secondary Education; began studying to be a Spanish teacher
OAKLAND UNIVERSITY
04-2019
Core high school curriculum - science, health, language, and math related courses
CHIPPEWA VALLEY HIGHSCHOOL
06-2018
Skills
- Creative problem solving
- Quick learner
- Cultural awareness
- Spanish (basic proficiency)
- Microsoft Office
- ArcGIS
- Project management
- Customer service
- Telephone reception
- Verbal and written communication
- Team player mentality
- First aid training
- Foreign language skills
- Phone etiquette
Activities
- Vice President for Students Against Destructive Decisions (SADD); 'Behind the Scenes' Award
- Volunteer by handing out resources to the homeless in downtown Detroit
- Part of special event coordination at Jack E. Kirksey Recreation Center
Timeline
Host, Food runner, banquet server
Stables Bar & Grill
10.2021 - Current
Food and beverage counter
Huntmore Golf Club
09.2021 - 11.2021
CO-OP
DTE ENERGY
05.2020 - 09.2021
Swim Instructor
Jack E. Kirksey Recreation Center
10.2017 - 08.2019
Lifeguard
Jack E. Kirksey Recreation Center
04.2017 - 07.2020
Bachelor of Science - Environmental Science
Wayne State University
Associates of Science - Environmental Studies with specialization in environmental health and ecology
Henry ford college
Environmental Sciences with Environmental Technician certificate track; including classes in math and geology
SCHOOLCRAFT COMMUNITY COLLEGE
Secondary Education; began studying to be a Spanish teacher
OAKLAND UNIVERSITY
Core high school curriculum - science, health, language, and math related courses
CHIPPEWA VALLEY HIGHSCHOOL