Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Affiliations
Timeline

Isabella Justiniano

Alexandria,Virginia

Summary

Friendly and professional Guest Service Agent with strong experience in customer-facing roles. Excels in high-pressure environments and committed to creating outstanding guest experiences. Proficient in handling check-ins, resolving complaints, managing transactions, and communicating with diverse clientele. Bilingual in English and Spanish with a proactive attitude and presence for service roles.

Overview

3
3
years of professional experience

Work History

Cashier

Gabes, Gabriel Brothers
Alexandria, Virginia
04.2023 - Current
  • Processed payments accurately using a computerized POS system.
  • Assisted guests with inquiries, returns, and special orders with a positive attitude.
  • Trained new employees in cash handling and guest interaction best practices.
  • Managed cash drawer and provided receipts, refunds, and accurate change.

Merchandise Lead

Gabes, Gabriel Brothers
Alexandria, VA
04.2023 - Current
  • Greet customers with professionalism and courtesy to ensure a welcoming environment.
  • Support daily operations, product placement, and inventory organization.
  • Collaborate with team members to meet service goals and promote special deals.
  • Maintain clean, organized displays and efficient store flow during peak hours.

Back of House Cook

UVA
Charlottesville, VA
04.2022 - 04.2023
  • Prepared ingredients and managed food preparations for high-volume meal service.
  • Communicated effectively with front-of-house to ensure order accuracy and timing.
  • Monitored food safety, sanitation, and cleanliness according to guidelines.
  • Supported a collaborative kitchen team environment under pressure.

Education

BBA -

George Mason University, Fairfax, VA
12-2027

Associate of Science -

Northern Virginia Community College, Annandale, VA
12-2025

High School Diploma -

Thomas A. Edison High School, Alexandria, VA
06-2023

Skills

  • Customer Service and Guest Relations
  • Bilingual: English and Spanish
  • Front Desk Support
  • Cash Handling and POS Systems
  • Problem solving
  • Conflict Resolution
  • Team Collaboration
  • Verbal and Written Communication
  • Adaptability and Time Management
  • Basic Accounting Knowledge

Languages

English
Full Professional
Spanish
Native/ Bilingual

Accomplishments

  • Presidential Scholar
  • Dean's List
  • National Society of Collegiate Scholars
  • Honor Roll
  • Emerging Leaders II

Affiliations

  • Gym and Fitness
  • Photography
  • Spanish Club
  • Zumba Club
  • Personal trainer

Timeline

Cashier - Gabes, Gabriel Brothers
04.2023 - Current
Merchandise Lead - Gabes, Gabriel Brothers
04.2023 - Current
Back of House Cook - UVA
04.2022 - 04.2023
George Mason University - BBA,
Northern Virginia Community College - Associate of Science,
Thomas A. Edison High School - High School Diploma,

Similar Profiles

CREATE PROFILE