Isabella Krause
Plymouth,MI
Summary
Professional with experience in leadership and operations management. Demonstrates a strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
5
5
years of professional experience
Work History
Shift Leader
Famous Hamburger
Plymouth, MI
02.2026 - Current
- Supervised crew during service, assigning stations and maintaining smooth front-of-house and kitchen operations.
- Trained new team members on service standards, food preparation, and cleanliness expectations.
- Monitored cash handling, register accuracy, and end-of-shift reconciliation procedures.
- Resolved customer concerns promptly, preserving service quality and supporting guest satisfaction.
- Coordinated opening and closing routines, ensuring readiness for peak service periods.
Front Desk Receptionist
Pure Barre
Novi, MI
01.2026 - Current
- Greeted members and visitors, delivering professional front desk service and positive studio first impressions.
- Answered phone calls and emails, resolving membership questions and appointment changes promptly.
- Managed class bookings, cancellations, and waitlists using scheduling software with strong attention to detail.
- Processed membership payments, retail transactions, and account updates accurately.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Crew Member
Jets Pizza
Canton, Michigan
06.2024 - 12.2025
- Maintained clean and organized workstations to support efficient operations during shifts.
- Interacted pleasantly with guests to deliver quality customer service.
- Ensured restaurant area cleanliness by sweeping floors, wiping tables, and emptying trash receptacles.
- Facilitated positive guest interactions to improve customer satisfaction. pleasantly with guests to deliver quality customer service.
Crew Member
McDonald's
Canton, Michigan
04.2023 - 01.2024
- Delivered excellent customer service in a fast-paced food environment.
- Supported team during peak hours by ensuring timely task completion.
- Processed cash transactions accurately, contributing to smooth register operations.
- Executed cashier duties, including taking orders, collecting payments, and providing change efficiently.
Staff Member
Independence Village of Northville
Northville, Michigan
05.2021 - 12.2021
- Delivered exceptional customer service, resulting in improved guest satisfaction.
- Took and processed food and beverage orders accurately to ensure timely service.
- Addressed customer inquiries to ensure satisfaction and resolved issues promptly and professionally.
Education
High School Diploma -
Plymouth Highschool
Plymouth, MI06-2025
No Degree - Marketing
Schoolcraft College
Livonia, MI06-2029
Skills
- Culinary standards
- Financial accuracy
- Customer service
- Team leadership
- Conflict resolution
- Staff training
- Time management
- Collaboration skills
- Problem-solving
- Positive attitude
Accomplishments
- Female Athlete of the year
- All conference in basketball
- Third place in state track meet
- Broken record in track
- Broken record in basketball
Timeline
Shift Leader
Famous Hamburger
02.2026 - Current
Front Desk Receptionist
Pure Barre
01.2026 - Current
Crew Member
Jets Pizza
06.2024 - 12.2025
Crew Member
McDonald's
04.2023 - 01.2024
Staff Member
Independence Village of Northville
05.2021 - 12.2021
High School Diploma -
Plymouth Highschool
No Degree - Marketing
Schoolcraft College