Isabella Kurtley
Fresno,CA
Summary
Customer focused and dependable professional with experience working in fast-paced customer service environments. Skilled in providing excellent guest experiences, maintaining organized and clean workspaces, and collaborating with team members to ensure smooth daily operations. Strong communication skills, positive attitude, and a proven ability to multitask while delivering exceptional service.
Overview
3
3
years of professional experience
Work History
Brand Representative
Hollister.Co
Fresno, California
10.2024 - Current
- Provided exceptional customer service by assisting guests with product selection and answering questions
- Maintained clean, organized, and welcoming sales floor areas
- Processed transactions accurately and efficiently using point-of-sale systems
- Worked collaboratively with team members to ensure smooth store operations during high-volume periods
- Restocked merchandise and maintained inventory organization
- Assisted with visual displays while ensuring store presentation standards were met
- Resolved customer concerns professionally and positively
Dock Crew Lead
Bass Lake Boat Water Sports
Bass Lake, CA
05.2023 - 09.2026
- Assisted customers with boat loading, unloading, and safety procedures
- Supervised daily dock operations while maintaining a safe and organized work environment
- Trained and mentored new team members on customer service and operational procedures
- Coordinated with staff to manage high customer volume during peak seasons
- Maintained cleanliness and organization throughout the dock and customer areas
Education
Bachelor of Science - Kinesiology
Fresno City College
Fresno, CASkills
- Customer Service
- Team Collaboration
- Organization
- Cash Handling
- Cleaning & Sanitation
- Fast-Paced Work Environments
References
- Danielle Barnes | Store Manager | Hollister Co.
Contact: (559) 786-2050
- Benjamin Sabelhaus | Manager | Bass Lake Boat Rentals
Contact: (513) 917-7600
Timeline
Brand Representative
Hollister.Co
10.2024 - Current
Dock Crew Lead
Bass Lake Boat Water Sports
05.2023 - 09.2026
Bachelor of Science - Kinesiology
Fresno City College