Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Leeth

Burleson,TX

Summary

Dynamic and results-driven professional with extensive experience at Pirates Cove Water Park, excelling in customer service and team leadership. Proven ability to enhance guest satisfaction through effective problem-solving and strong communication skills. Adept at training staff and maintaining accurate financial reporting, ensuring operational excellence in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Team Lead/ Revenue Manager

Pirates Cove Water Park
Burleson, TX
06.2020 - 03.2024
  • Supervised daily cash handling procedures ensuring accuracy and compliance with park policies.
  • Trained new team members on point-of-sale systems and customer service standards.
  • Coordinated staff schedules to optimize coverage during peak visitor hours.
  • Resolved guest inquiries and complaints efficiently to enhance customer satisfaction.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.

Cashier

Hobby Lobby
Burleson, TX
11.2021 - 12.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer through diligent money handling practices.
  • Assisted customers with product inquiries and provided exceptional service.
  • Restocked merchandise and organized displays to enhance shopping experience.
  • Welcomed customers and helped determine their needs.
  • Built relationships with customers to encourage repeat business.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

High School Diploma -

Grandview High School
Grandview, TX
06.2021

Skills

    Customer Service

    Strong communication

    Organization and attention to detail

    Problem-Solver

    Compassion and Empathy

    Quick learner with ability to adapt

    Ability to follow instructions

Timeline

Cashier

Hobby Lobby
11.2021 - 12.2022

Team Lead/ Revenue Manager

Pirates Cove Water Park
06.2020 - 03.2024

High School Diploma -

Grandview High School

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