Isabella Lennon
Binghamton,NY
Summary
I am a conscientious, hard-working student looking for a part-time job alongside my studies. I have significant experience working in customer service, and truly enjoy being around and helping others
Overview
3
3
years of professional experience
Work History
Independent Contractor
SPARC, Inc, Resource Connection
09.2021 - Current
- At SPARC (Special Programs and Research Connection) , I work with individuals of ages 5-adulthood who have developmental disabilities, and help engage them in different therapeutic activities throughout the community
- Some of these activities include recreational, arts, athletics and wellness programs
- I have built lifelong bonds, and have promoted a sense of community with my participants.
Rehabilitation Technician
Sigma Health Care
06.2023 - Current
- Established collaborative relationships with patients through consistent and meaningful communication.
- Communicated back to nurses and therapists regarding patient performance and condition.
- Transferred patients to and from departments with wheelchairs and stretchers.
Customer Service Representative
Uncle Giuseppe's Marketplace
08.2020 - 08.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Answered a constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
Education
Psychology, Pre-Occupational Therapy
Binghamton University
Binghamton, New York05.2026
Yorktown High School
Yorktown Heights, New York06.2022
Skills
- Customer service, Communication skills, Cashiering, Cash handling, Organizational skills, Leadership, Time management, Service-Oriented Approach
Timeline
Rehabilitation Technician
Sigma Health Care
06.2023 - Current
Independent Contractor
SPARC, Inc, Resource Connection
09.2021 - Current
Customer Service Representative
Uncle Giuseppe's Marketplace
08.2020 - 08.2023
Psychology, Pre-Occupational Therapy
Binghamton University
Yorktown High School
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