Isabella Longo
Baltimore,MD
Summary
Experienced in customer service, the food industry, and sales. Brings a strong work ethic and reliability to any team. Adaptable and eager to learn, thrives in diverse work environments. Proven track record of delivering exceptional service and exceeding sales targets. Background in various industries, with valuable skills such as adaptability, problem-solving, and effective communication.
Overview
7
7
years of professional experience
Work History
Server
Texas Roadhouse
10.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Medical Scheduler
Radnet
10.2021 - 09.2024
- Managed extensive inbound call operations efficiently
- Resolving any issues that regard scheduling/patient concerns
- Multitasking - assisting patients with any questions/concerns while scheduling and taking down information
- Enhanced accuracy of datasets.
Corporate Trainer
Daz & Co
01.2021 - 12.2022
- Greet customers and present a side by side presentation
- Recommended the best products/options for the customers
- Met and exceeded sale goals
- Created personal relations with customers to ensure 100% customer satisfaction
- Worked with templates/number sheets
- Interviewed new candidates/ hiring candidates
Receptionist
Great clips
01.2018 - 03.2019
- Checked in customers, handled all cash/card payments
- Answered the phone, booked appointments
- Kept the lobby cleaned and maintained
- Cleaned all of the hairstylists combs/brushes/tools
Education
GED -
Penn Foster
Dundalk, MD2021
Skills
- Communications
- Multitasking
- Cold calling
- Time management
- POS/Microsoft word skills
- Retail sales
- Safe food handling
- Inventory management
- Strong work ethic
- Exceptional customer service
- Sales expertise
Timeline
Server
Texas Roadhouse
10.2024 - Current
Medical Scheduler
Radnet
10.2021 - 09.2024
Corporate Trainer
Daz & Co
01.2021 - 12.2022
Receptionist
Great clips
01.2018 - 03.2019
GED -
Penn Foster
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