Isabella Mata Hernandez
Midway City,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
10
10
years of professional experience
Work History
Provider Data Specialist
SCAN Health Plan
Long Beach, CA
10.2023 - Current
- Collaborated with internal teams to resolve provider data discrepancies.
- Maintained provider databases to ensure accurate and up-to-date information.
- Communicated with providers to gather necessary documentation and updates.
- Ensured that all changes made to existing records were properly documented and reflected accurately in the system.
- Responded promptly and professionally to medical groups inquiries via phone or email pertaining to their specific needs.
- Maintained provider databases using specialized healthcare software systems to manage provider data efficiently
Credentialing Specialist
Gemini Diversified Services
Fountain Valley, CA
09.2021 - 01.2023
- Reviewed documentation for compliance with regulatory standards and policies.
- Maintained accurate records in credentialing management systems.
- Assisted in the verification of provider licenses and certifications.
- Ensured timely processing of applications to meet organizational deadlines.
- Maintained informational resources, tracking and documenting requests for updates, certification and credentialing.
- Checked applications for missing information and organized all paperwork.
- Collaborated with internal teams regarding provider contracts and agreements.
- Ensured strict confidentiality of provider information in accordance with HIPAA regulations.
- Monitored expiration of licenses and certifications, notifying providers of renewal requirements.
Receptionist
Surf City Nissan
Huntington Beach, CA
01.2019 - 12.2019
- Greeted customers warmly upon arrival at the dealership.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted customers with inquiries regarding vehicle inventory and features.
- Maintained cleanliness and organization of the reception area.
- Collaborated with team members to ensure smooth daily operations.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Receptionist
Orange Coast Infinite
Westminster, CA
01.2018 - 06.2018
- Maintained cleanliness and organization of the reception area.
- Collaborated with team members to ensure smooth daily operations.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Responded to inquiries from internal staff members regarding office operations.
Receptionist
76 Pr Lube Plus
Garden Grove, CA
09.2015 - 12.2017
- Maintained cleanliness and organization of the reception area.
- Assisted customers with inquiries regarding vehicle inventory and features.
- Collaborated with team members to ensure smooth daily operations.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Processed payments and updated accounts to reflect balance changes.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Monitored office supplies inventory and placed orders when necessary.
- Coordinated travel arrangements and accommodations for staff and visiting guests.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL01-2021
High School Diploma -
Westminster High School
Westminster, CA06-2015
Skills
- Attention to detail
- Customer service
- Provider data management
- Data entry accuracy
- MS word, excel, and outlook
- Regulatory knowledge
- Time management
- Appointment scheduling
- Inventory management
- Effective communication
Timeline
Provider Data Specialist
SCAN Health Plan
10.2023 - Current
Credentialing Specialist
Gemini Diversified Services
09.2021 - 01.2023
Receptionist
Surf City Nissan
01.2019 - 12.2019
Receptionist
Orange Coast Infinite
01.2018 - 06.2018
Receptionist
76 Pr Lube Plus
09.2015 - 12.2017
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
High School Diploma -
Westminster High School
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