Marissa Mestas

Apply knowledge/skills to activities that often vary from day to day. Maintain current provider data to ensure the quality of the network, extract data for various reports and for database integrity and quality assurance to meet deadlines.

• Supported providers with accurate data entry and maintenance, fostering positive relationships between providers and the organization.
• Maintained strong relationships with external stakeholders such as medical groups and health plans to ensure seamless collaboration on provider-related matters.
• Assisted in the development of automated systems for improved provider data management, reducing manual input errors.
• Served as a subject matter expert on the Provider Data Specialist team, providing guidance and support to colleagues when needed.
• Facilitated effective communication between internal departments regarding updates or changes to provider information for seamless operations.
• Managed a large volume of records efficiently while maintaining strict attention to detail in a fast-paced environment.
• Implemented quality control measures to identify discrepancies in provider data, ensuring timely resolution of issues.
• Provided exceptional customer service by promptly resolving provider inquiries and concerns related to their data.
• Managed multiple projects simultaneously, ensuring all deadlines were met while maintaining a high level of accuracy and professionalism in the work produced.