Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Isabella Matozzo

Levittown,NY

Summary

Dynamic professional with a proven track record at Dave & Buster's, excelling in customer service and cash handling accuracy. Demonstrates exceptional verbal communication and meticulous attention to detail, fostering positive customer relationships and enhancing team efficiency. Skilled in prioritizing work and solving problems, significantly contributing to workplace productivity and customer satisfaction.

Professional office worker with strong organizational and communication skills. Adept at managing administrative tasks, coordinating schedules, and maintaining office efficiency. Known for fostering team collaboration and achieving results. Reliable and adaptable to changing needs, with proficiency in Microsoft Office Suite, data entry, and customer service.

Overview

7
7
years of professional experience

Work History

Part Time Office Worker; Parks & Recreations

Town of Hempstead
06.2018 - Current
  • Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
  • Improved customer satisfaction by addressing inquiries promptly and professionally.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Assisted in training new hires on company policies and procedures – fostering a more knowledgeable workforce capable of handling various tasks independently.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from patrons.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

FoH and Winner's Circle Employee

Dave & Buster's
09.2021 - 12.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Cashier

Chick-fil-A
06.2017 - 08.2017
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Associate of Science -

Nassau Community College
Garden City, NY
12-2027

No Degree -

The College of Saint Rose
Albany, NY

Skills

  • Verbal communication
  • File organization
  • Professionalism and etiquette
  • Customer service
  • Positive attitude
  • Time management
  • Prioritizing work
  • Strong problem solver
  • Meticulous attention to detail
  • Professional and mature
  • Issue resolution

Interests

  • Music
  • Crafting and DIY Projects
  • Creative Writing
  • Baking
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Avid Reader
  • I like looking at the stars and learning about constellations
  • I enjoy helping others and giving back to the community
  • Personal Development and Self-Improvement

Timeline

FoH and Winner's Circle Employee

Dave & Buster's
09.2021 - 12.2021

Part Time Office Worker; Parks & Recreations

Town of Hempstead
06.2018 - Current

Cashier

Chick-fil-A
06.2017 - 08.2017

Associate of Science -

Nassau Community College

No Degree -

The College of Saint Rose

Similar Profiles

CREATE PROFILE
Isabella Matozzo