Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Matthews

Isabella Matthews

Cincinnati,OH

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking Cosmetologist bringing 2+ years of experience. Effectively bring in new customers and maximize loyalty by delivering exceptional service to every guest. Knowledgeable about keeping clean, well-stocked and properly sanitized stations.

Overview

2
2
years of professional experience

Work History

License Bureau

Red Bank License Bureau
12.2021 - Current
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Utilized customer service software to manage interactions and track customer satisfaction.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Cosmetologist

Holiday Hair
05.2021 - 12.2021
  • Trained new cosmetologists on makeup and skincare products and techniques.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Used social media platforms to promote salon and services.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Developed loyal following of clients by providing high-quality services.

Education

Associate of Applied Science - Cosmetology

Diamond Oaks Career Development Center
Cincinnati, OH
05.2021

Skills

  • Inventory Tracking and Management
  • Hair Conditioning and Styling
  • Cash Register Operations
  • Sales Expertise
  • Sales and Marketing
  • Desktop and Laptop Computers
  • Body Hair Removal
  • Sanitize Tools
  • Skin Treatments
  • Dye and Tint Application
  • Beauty Trend Advising
  • Facials and Skincare Treatments

Timeline

License Bureau

Red Bank License Bureau
12.2021 - Current

Cosmetologist

Holiday Hair
05.2021 - 12.2021

Associate of Applied Science - Cosmetology

Diamond Oaks Career Development Center
Isabella Matthews