Isabella Mayorga
Oviedo,FL
Summary
Dedicated full-time student with a solid background in banking and customer service. Skilled in effective communication and time management. Successfully managed customer interactions, ensuring satisfaction and loyalty. Focused on leveraging skills to contribute to team success. Detail-oriented and reliable, with strong interpersonal skills and a commitment to efficiency, accuracy, and teamwork in a fast-paced environment.
Overview
4
4
years of professional experience
Work History
Relationship Banker 1
TD Bank
Orlando, Florida
07.2024 - Current
- Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
- Conducted regular reviews of customer portfolios to identify opportunities for additional products or services that could benefit them financially.
- Adhered to strict confidentiality protocols to maintain safety of customer and bank information.
Sales Associate
Marshalls
Oviedo, Florida
05.2022 - 07.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Operated point-of-sale systems and processed customer transactions efficiently.
- Trained new associates on store policies and customer service protocols.
Education
MBA - Accounting
University of Central Florida
Orlando, FL12-2028
Associate of Arts - Finance
Seminole State College of Florida
Oviedo, FL08-2026
Skills
- Financial product knowledge
- Banking
- Relationship management
- Customer Service-oriented
- Team collaboration
- Adaptability
Accomplishments
- TD Bank WOW Star Fiscal Year Q1 2025
Timeline
Relationship Banker 1
TD Bank
07.2024 - Current
Sales Associate
Marshalls
05.2022 - 07.2024
MBA - Accounting
University of Central Florida
Associate of Arts - Finance
Seminole State College of Florida