Isabella McCray
Spartanburg,SC
Summary
I’m a Driven Team Member who desires to make people, Guests and my fellow Team Members, happy! I have worked my way up into leadership positions by being dedicated to my company, observant of other highly respected individuals, willing to learn new and even difficult tasks, and showing passion in what I do. Overall, I love making people feel welcome and putting a smile on faces, which is why I love the Service Industry.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Shift Manager
Fuddruckers
03.2021 - Current
- Trained new team members in customer service, food safety, and performance requirements
- Set positive example for team members by providing high-quality, efficient service
- Cash Handling
- Inventory Management
- Handling Employee availability, New Hire paperwork, and Schedule making
- Being trained on Opening and Closing Shifts
- Having a Flexible schedule
- Keeping Staff Morale high
- Excelled in every store position and regularly jumped on-line to help out staff
- Exercised composure under pressure and in escalated customer service scenarios
Crew Trainer
Zaxbys
10.2019 - 02.2021
- Trained new team members in customer service, food safety, and performance requirements
- Set positive example for team members by providing high-quality, efficient service
- Knowing Opening and Closing shift responsibilities
- Cash handling
- Customer Service Skills
Education
James F Byrnes High School
Duncan, SC05.2022
Skills
- Cash Handling
- Decision-Making
- Customer service focus
- Employee Training
- Workplace Safety
- Staff Motivation
- Opening and closing procedures
- Punctual and Reliable
- Handling Customer Complaints
- Energetic and Enthusiastic
- Relationship Building
- Team Development
- Mentoring and Coaching
- Quality Assurance
- Inventory Control
- Staff Development
- Flexible Schedule
- Hiring and Recruiting
- Schedule oversight
- Love for People
Certification
Serv-Safe Certified
Timeline
Shift Manager
Fuddruckers
03.2021 - Current
Crew Trainer
Zaxbys
10.2019 - 02.2021
James F Byrnes High School
Similar Profiles
Izaiah GarmanIzaiah Garman
Cashier at FuddruckersCashier at Fuddruckers
Aldin RuoccoAldin Ruocco
Grill/Fry Cook at FuddruckersGrill/Fry Cook at Fuddruckers
Grace I. SanchezGrace I. Sanchez
Manager at FuddruckersManager at Fuddruckers
Alicia CheekAlicia Cheek
Cashier at FuddruckersCashier at Fuddruckers
Nolan AutonNolan Auton
Estimator and Senior Project Manager at Scott Auton Painting CompanyEstimator and Senior Project Manager at Scott Auton Painting Company