Summary
Overview
Work History
Education
Skills
Timeline
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Isabella Mercer

Celina,TX

Summary

Versatile and experienced individual with a broad background spanning multiple industries and roles. Proven track record of adapting to new challenges and delivering results across various functions. Enthusiastic about exploring new opportunities where skills in problem-solving, leadership, and collaboration can be applied to make a meaningful impact.

Overview

4
4
years of professional experience

Work History

Associate Community Manager

Assured Management Inc
Frisco, TX
06.2024 - 03.2025
  • Responsible for providing daily management and administrative support for my properties.
  • Ensure smooth operations of each community and its amenities.
  • Developed thorough documentation of community management processes, ensuring consistency across team members.
  • Increased member retention by promptly addressing concerns and providing exceptional customer service.

Administrative Assistant/Retail Associate

Spartan Pool & Patio
Norman, OK
02.2022 - 05.2024
  • Used knowledge of consumer behavior to better increase selling strategies and customer relations
  • Managed administrative tasks including scheduling, correspondence, and office organization.
  • Delivered exceptional customer service through prompt responses to client inquires, addressing concerns effectively, and building strong relationships.

Merchandising Intern

UNT CoLab
Denton, TX
01.2021 - 04.2021
  • Optimized store layout to drive customer interest and increase sales.
  • Developed and executed a content calendar for social media platforms including Instagram and Facebook.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.

Education

Bachelor of Science - Consumer Experience Management

University of North Texas
Denton, TX
04.2021

Skills

  • Customer Service
  • Conflict handling
  • Multitasking
  • Teamwork and Collaboration
  • Critical Thinking
  • Clear communication
  • Adaptability
  • Customer Relationship Management
  • Detail-Oriented

Timeline

Associate Community Manager

Assured Management Inc
06.2024 - 03.2025

Administrative Assistant/Retail Associate

Spartan Pool & Patio
02.2022 - 05.2024

Merchandising Intern

UNT CoLab
01.2021 - 04.2021

Bachelor of Science - Consumer Experience Management

University of North Texas

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Isabella Mercer