Summary
Overview
Work History
Education
Skills
References
Timeline
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ISABELLA MILLER

ISABELLA MILLER

Morgantown

Summary

Motivated and personable professional with a B.A. in Criminology, and minors in Psychology and Communications. Over six years of leadership and client-facing experience in hospitality, childcare, and team management, with a proven ability to build relationships, influence decisions, and drive results. Known for a strong work ethic, discipline, and competitiveness developed through lifelong athletic involvement in volleyball, softball, cross country, and 10 years of dance. Seeking to leverage interpersonal communication skills, resilience, and drive to excel in pharmaceutical or medical sales.

Overview

6
6
years of professional experience

Work History

Server

The Lakehouse
Cheat Lake
05.2025 - Current
  • Cultivate guest loyalty by creating personalized dining experiences and anticipating customer needs.
  • Partner with host staff to optimize table flow and maximize sales opportunities.
  • Apply persuasive communication techniques to upsell menu items and increase average check totals.

Daycare Assistant

Wild and Wonderful Kids
Morgantown
01.2025 - 04.2025
  • Built trusting relationships with parents through clear communication and responsiveness to concerns.
  • Adapted quickly to diverse needs, demonstrating problem-solving skills and flexibility.
  • Maintained compliance with safety regulations, ensuring a secure and positive experience.

Server

Pies and Pints
Morgantown
05.2024 - 08.2024
  • Delivered high-quality guest service in a fast-paced environment, consistently meeting customer expectations.
  • Increased sales by recommending and upselling premium food and beverage items.
  • Collaborated with teammates to ensure smooth operations during peak service times.

Team Member

Chick-fil-A
Beckley
04.2019 - 12.2023
  • Supervised and trained staff to deliver outstanding customer service in a high-volume setting.
  • Led conflict resolution and customer recovery efforts, strengthening brand loyalty.
  • Recognized for a strong work ethic, leadership, and the ability to motivate teams to exceed performance standards.
  • Managed daily operations, schedules, and performance metrics to drive consistent team success.

Education

Bachelor of Arts - Criminology Minor: Psychology & Communications

West Virginia University
Morgantown, WV
08-2025

Skills

  • Relationship Building & Client Engagement
  • Persuasive Communication & Negotiation
  • Sales & Upselling Strategies
  • Leadership & Staff Training
  • Customer Experience Management
  • Teamwork & Collaboration
  • Conflict Resolution & Problem-Solving
  • Presentation & Public Speaking

References

References available upon request.

Timeline

Server

The Lakehouse
05.2025 - Current

Daycare Assistant

Wild and Wonderful Kids
01.2025 - 04.2025

Server

Pies and Pints
05.2024 - 08.2024

Team Member

Chick-fil-A
04.2019 - 12.2023

Bachelor of Arts - Criminology Minor: Psychology & Communications

West Virginia University

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