Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Montesano

Sparta,NJ

Summary

Dynamic and dedicated professional with extensive experience in customer service and guest relations. Proven ability to resolve issues swiftly while enhancing guest satisfaction. Skilled in cash handling and problem-solving, consistently delivering exceptional service in high-pressure environments. Committed to creating welcoming atmospheres and ensuring seamless experiences for all patrons.

Overview

3
3
years of professional experience

Work History

Front Desk Agent

Fairfield By Marriott
07.2024 - Current
  • Greeted guests with professionalism, ensuring a welcoming atmosphere.
  • Managed check-in and check-out processes efficiently to enhance guest experience.
  • Provided information about hotel services and local attractions to assist guests.
  • Handled guest inquiries and resolved issues promptly to ensure satisfaction.
  • Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.


Bartender

Homestead Rest
01.2024 - 07.2024
  • Prepared and served beverages in high-volume settings, ensuring customer satisfaction.
  • Maintained cleanliness and organization of bar area to comply with health standards.
  • Collaborated with team members to streamline service during peak hours.
  • Assisted in inventory management, tracking supplies for efficient operations.

Bartender

McQ's Pub
02.2023 - 01.2024
  • Adapted quickly to changing demands and special requests from patrons.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Cashier

ShopRite
06.2022 - 11.2022
  • Processed transactions efficiently using point-of-sale systems while ensuring accuracy in cash handling.
  • Provided exceptional customer service, addressing inquiries and resolving issues to enhance overall satisfaction.
  • Maintained organized checkout areas, contributing to a clean and welcoming shopping environment for customers.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

High School Diploma -

Sparta High School
Sparta, NJ
06-2023

Skills

  • Customer service
  • Guest services
  • Problem-solving skills
  • Cash handling

Timeline

Front Desk Agent

Fairfield By Marriott
07.2024 - Current

Bartender

Homestead Rest
01.2024 - 07.2024

Bartender

McQ's Pub
02.2023 - 01.2024

Cashier

ShopRite
06.2022 - 11.2022

High School Diploma -

Sparta High School

Similar Profiles

CREATE PROFILE
Isabella Montesano