Isabella Morales
South Plainfield,NJ
Summary
Caring and experienced medical receptionist with a background of providing high-quality patient care. Adaptive with working in a fast-paced environment while maintaining an organized environment. Experienced in scheduling, communicating with patients and physicians.
Overview
1
1
year of professional experience
Work History
The EyeExam Group
LensCrafters
08.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Ordering contact lenses for patients
- Familiarized with medical insurances
- Providing high-quality care for patients when conducting diagnostic tests and exams
- Maintaining a clean environment by wiping testing machines between each patient
- Adhered to strict HIPAA guidelines to protect patient privacy.
Deyong's Eye World
Dr. Alan Zastrow
02.2023 - Current
- Handled and filed patient records with discretion to comply with HIPAA guidelines.
- Placed contact lens orders by processing shipments and properly submitting invoices for payment.
- Reviewed prescriptions and patient information carefully to identify special needs.
- Explained required paperwork, tests, products and services to foster positive customer experience.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
Education
Bachelor of Science - Biology
Montclair State University
Montclair, NJ05.2026
Associate of Science - Allied Health Pre Professional
Middlesex County College
Edison, NJ08.2023
High School Diploma -
South Plainfield Highschool
South Plainfield, NJ06.2021
Skills
- Medical Terminology
- HIPAA Compliance
- Front Desk Operations
- Appointment Scheduling
- Workflow Optimization
- Medical Charting
- Patient Scheduling
- Records Maintenance
Timeline
The EyeExam Group
LensCrafters
08.2023 - Current
Deyong's Eye World
Dr. Alan Zastrow
02.2023 - Current
Bachelor of Science - Biology
Montclair State University
Associate of Science - Allied Health Pre Professional
Middlesex County College
High School Diploma -
South Plainfield Highschool
Similar Profiles
Jasmine FeskoJasmine Fesko
Team Lead at LensCraftersTeam Lead at LensCrafters
Jeremy WhalenJeremy Whalen
Dispensing Optician at LensCraftersDispensing Optician at LensCrafters
Za'Karia CruzZa'Karia Cruz
Office Manager/EyeCare Advisor at LensCraftersOffice Manager/EyeCare Advisor at LensCrafters
Christian KeliinoiChristian Keliinoi
Assistant Store Manager at LensCraftersAssistant Store Manager at LensCrafters
Alex JimenezAlex Jimenez
General Contractor Assistant at GVA Home Repair and Services LLCGeneral Contractor Assistant at GVA Home Repair and Services LLC