Isabella Mueller
HARRISONVILLE,MO
Summary
Adaptable professional with strong multitasking skills and ability to handle high-pressure situations. Skilled in customer service, maintaining composure, and ensuring a welcoming environment. Proven track record of building positive relationships with customers and supporting team efficiency.
Overview
2
2
years of professional experience
Work History
Waitress
Branding Iron BBQ
10.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Cashier
Branding Iron BBQ
09.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
Hostess
Branding Iron BBQ
09.2022 - Current
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Food Runner
Branding Iron BBQ
09.2022 - Current
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Received positive feedback from both guests and management for exceptional work performance and dedication to customer satisfaction.
Education
Associate of Science - Business Administration: Marketing
Calvary University
Kansas City, MO12-2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Cash Handling
- Order Taking
- Hospitality service expertise
- Menu Memorization
- Table Bussing
Timeline
Waitress
Branding Iron BBQ
10.2024 - Current
Cashier
Branding Iron BBQ
09.2022 - Current
Hostess
Branding Iron BBQ
09.2022 - Current
Food Runner
Branding Iron BBQ
09.2022 - Current
Associate of Science - Business Administration: Marketing
Calvary University
Similar Profiles
Jesus TafoyaJesus Tafoya
Assistant Manager at The Branding Iron RestaurantAssistant Manager at The Branding Iron Restaurant
STANLEY CHINSTANLEY CHIN
Bar Manager at Branding Iron NightclubBar Manager at Branding Iron Nightclub
Jesse SarichJesse Sarich
Server/Bartender Supervisor at Branding Iron PubServer/Bartender Supervisor at Branding Iron Pub