Isabella Olvera
Dublin,OH
Summary
Confident individual with strong problem-solving, teamwork, and communication strengths. Always tries to bring reliability, initiative, and a positive attitude to every challenge. Eager to contribute to team success and support workplace goals through adaptability and a strong work ethic. Extensive background in both traditional and digital media, with a lot of focus on creativity.
Overview
2
2
years of professional experience
Work History
Shift Manager
Johnson's Real Ice Cream
Columbus, OH
04.2024 - 01.2026
- Supervised daily tasks, ensuring that the tasks for the day were completed.
- Trained and mentored team members on best practices for service and food safety.
- Managed inventory, making sure everything we need is in stock.
- Resolved customer complaints promptly, maintaining positive relationships and a safe environment.
- Assisted in developing promotional campaigns, helping to increase customer engagement with something fun and visually appealing.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring a smooth transition into our team.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised the cleaning of our dining room and kitchen to ensure a safe/enjoyable environment.
Education
Associate of Science-Computer And Information Sci - Computer Science
Columbus State Community College
Columbus, OH05.2027
High School Diploma -
Grandview Heights High School
Columbus05.2025
Skills
- Cash handling
- Decision-making
- Customer service focus
- Employee training
- Staff motivation
- Opening and closing procedures
- Relationship building
- Flexible schedule
Timeline
Shift Manager
Johnson's Real Ice Cream
04.2024 - 01.2026
Associate of Science-Computer And Information Sci - Computer Science
Columbus State Community College
High School Diploma -
Grandview Heights High School