Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Lead Barista
Land o' Lakes - Eurest Compass Group
Shoreview, MN
12.2016 - Current
Established and adjusted ordering parameters to manage inventory.
Developed effective relationships with customers through friendly interactions and excellent product knowledge.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Boat Captain
Glacier Park Boat Company
West Glacier, MT
05.2023 - 09.2023
Adhered to safety protocols, assessing weather variables to promote passenger and vessel safety while selecting optimal routes and speeds to guide vessels to destinations in and meet schedule demands.
Operated and guided tours of up to 70 passengers on a historical 56-ft wooden vessel following USCG and NPS regulations after acquiring 160 hours of training.
Delivered scripted, educational tours and talks providing visitors with information and facts of geology, biology and conservation interspersed with anecdotes about site.
Sold tour and rental tickets to guests and ensured compliance with all applicable regulations regarding safe operation of watercraft rentals.
Assistant Store Manager
General Store - Jackson Hole Mountain Resort
Jackson, WY
11.2021 - 04.2023
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
Oversaw inventory and ordered ingredients from various suppliers to restock freezers, fridges and pantry, and retail merchandise.
Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
Naturalist/Deckhand
Allen Marine Tours
Juneau, AK
06.2019 - 10.2022
Guided whale watching tours while providing environmental education on topics such as marine biodiversity, animal behavior, conservation efforts, environmental issues, and endangered species.
Assisted with minor renovation or repair to keep boat in operable condition.
Loaded or unloaded materials and passengers from vessels.
Inspected firefighting, lifesaving and other equipment on boat to maintain functionality.
Facilitated tours to groups of up to 150 passengers on a 78-ft catamaran and tour groups of up to 50 on a 56-ft monohull vessel
Education
Bachelor of Arts - Political Science and Environmental Studies
Eckerd College
St. Petersburg, FL
05-2019
Skills
Interpersonal Communication
Critical Thinking
Dependable and Responsible
Service-Oriented Mindset
Volunteer Service
Animal CareTaker, Farmaste Animal Sanctuary, Minnesota Spring 2021
TripLeader, Reflective Service Learning Trip-Eckerd College, Compas de Nicaragua, Costa Rica 2019
Summer Camp Assistant, Lee & Rose Warner Nature Center, Minnesota Summers 2017-2018
References
References available upon request.
Timeline
Boat Captain
Glacier Park Boat Company
05.2023 - 09.2023
Assistant Store Manager
General Store - Jackson Hole Mountain Resort
11.2021 - 04.2023
Naturalist/Deckhand
Allen Marine Tours
06.2019 - 10.2022
Lead Barista
Land o' Lakes - Eurest Compass Group
12.2016 - Current
Bachelor of Arts - Political Science and Environmental Studies