Summary
Overview
Work History
Education
Skills
Accomplishments
INTERESTS
Timeline
Generic

BELLA PAREDES

Loomis,CA

Summary

I am an outgoing, professional guest service representative with 6 years of experience. Dedicated, hardworking, and creative with an internal drive to deliver excellence. Always willing to learn and adapt to my environment. Passionate about cultivating relationships and consistently providing customers with a high quality experience.

Overview

4
4
years of professional experience

Work History

Front of House Associate

North Fork Chai Co
Newcastle, CA
10.2023 - Current
  • Take orders in-house and over the phone, manage POS system, handle cash, and ensure accuracy of transactions; train new employees; monitor inventory; prepare wholesale orders, and make beverages.
  • Deliver a high level of quality service to each patron, resulting in consistent positive feedback from guests.
  • Conduct regular inventory checks of stock levels in order to maintain adequate supply levels.
  • Handle customer complaints and feedback, ensuring issues are resolved promptly.

Customer Service Representative

Clean Max USA
Loomis, CA
07.2023 - 10.2023
  • Cold-calling potential clients, scheduling technician routes, providing quotes, answering the phone, responding to emails, and scheduling appointments.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Receptionist/Salon Assistant

Bowhead Salon
San Clemente, CA
12.2020 - 06.2023
  • Greeted guests, took payments through POS system, scheduled appointments, and assisted stylists with last-minute cancellations and rescheduling.
  • Managed incoming calls from potential clients inquiring about services, pricing, and scheduling.
  • Maintained client records by updating personal and financial information.
  • Monitored and ordered salon inventory.

Education

Associate's Degree - Communication Studies

Saddleback College
Mission Viejo, CA
05.2022

Skills

  • Friendly
  • Quick learner
  • Telephone skills
  • Computer savvy
  • Organized
  • Effective communicator
  • Streamlined
  • Coachable

Accomplishments

  • Deans List Honoree '20-'22
  • Phi Theta Kappa

INTERESTS

I have a strong appreciation and passion for alternative medicine, particularly herbalism. I enjoy researching and crafting my own tinctures and medicines and sharing them with my family and friends. Considering Clinical Herbalism in the future.

Timeline

Front of House Associate

North Fork Chai Co
10.2023 - Current

Customer Service Representative

Clean Max USA
07.2023 - 10.2023

Receptionist/Salon Assistant

Bowhead Salon
12.2020 - 06.2023

Associate's Degree - Communication Studies

Saddleback College

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