Jesse Maldonado
4315 Carroll Ln Apt 2206,TX
Summary
Dedicated Front of House Associate with strong customer service expertise, effective communication skills, and a friendly demeanor. Committed to enhancing guest experiences and resolving inquiries promptly.
Overview
2
2
years of professional experience
Work History
Front of House Associate
Bellios Restrauant
01.2026 - Current
- Greeted and welcomed guests, ensuring a positive first impression of dining experience.
- Managed reservations and seating arrangements to optimize guest flow and satisfaction.
- Handled guest inquiries and complaints, resolving issues promptly to enhance overall experience.
- Answered telephone to make reservations and take orders.
- Offered guests choice of seating and escorted to appropriate table.
- Enhanced customer satisfaction by providing exceptional service and timely seating arrangements.
Retail Operations Associate
Academy Sports and Outdoors
10.2025 - 01.2026
- Coordinated daily inventory management processes, ensuring optimal stock levels and timely replenishment.
- Monitored product quality standards, conducting regular inspections to maintain compliance with safety regulations.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Gymnastics Instructor
Athletic Club
10.2023 - 09.2025
- Monitored student progress and provided constructive feedback for skill improvement.
- Implemented safety protocols and equipment checks to maintain a secure training environment.
- Adapted teaching methods to accommodate diverse learning styles among students.
- Conducted regular assessments of students' skills, identifying areas for growth and development.
- Promoted stretching, mobility work, and proper form to help athletes safely build strength.
Education
Associate of Science -
King Highschool
Corpus ChristiSkills
- Customer service expertise
- Phone etiquette
- Food safety awareness
- Cash handling proficiency
- Strong communication skills
- Safety protocol implementation
- Professionalism and ethics
- Friendly, positive attitude
Timeline
Front of House Associate
Bellios Restrauant
01.2026 - Current
Retail Operations Associate
Academy Sports and Outdoors
10.2025 - 01.2026
Gymnastics Instructor
Athletic Club
10.2023 - 09.2025
Associate of Science -
King Highschool