Isabella Pazos
Boston,MA
Summary
Customer-focused hospitality professional with experience greeting guests, managing reservations, and keeping service areas organized. Brings strong communication, multitasking, and time management skills from front desk, camp, and babysitting roles, along with a safety-minded approach and a steady, team-oriented work style.
Overview
5
5
years of professional experience
Work History
Host/Server
Legal Sea Foods
Boston, Massachusetts
05.2026 - Current
- Greeted guests at Legal Sea Foods and guided seating with warm service.
- Managed reservations and waitlists to optimize guest flow and seating efficiency.
- Communicated table assignments to servers and kitchen staff.
- Maintained clean dining areas, the host stand, and service stations.
- Educated new team members on company procedures and service standards. to perform duties.
- Coordinated with kitchen staff to facilitate timely preparation and delivery of orders, improving guest satisfaction.
Camp Counselor
YMCA Of Greater Lowell
Lowell, Massachusetts
04.2026 - 08.2026
- Supervised campers during YMCA of Greater Lowell day camp activities and transitions.
- Monitored camper behavior and enforced safety rules throughout camp sessions.
- Encouraged camper participation in recreational activities through an enthusiastic leadership style.
- Established and built relationships with campers to ease fears in a new environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Coordinated and led group activities for campers and counselors.
- Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Facilitated group problem-solving discussions to build positive relationships among campers.
- Conducted pre-camp orientation sessions for new campers and parents.
- Led nightly devotional services to support spiritual growth opportunities for all campers.
Front Desk Receptionist & Salon assistant
Hair Salon
Pembroke Pines, FL
07.2024 - 11.2024
- Greet clients warmly, answer phones, and manage appointment bookings using salon management software.
- Handled client inquiries and resolved issues, providing tailored recommendations based on needs.
- Liaised between clients and service providers to ensure satisfaction and address concerns.
- Upsold salon products and services to clients, contributing to increased sales.
- Process payments and maintain accurate records of transactions.
- Assisted with inventory management, keeping track of product stock levels, and replenishing supply.
Camp Counselor
YMCA Of The North Shore
Beverly, MA
06.2023 - 08.2023
- Led groups of children safely through a variety of camp activities.
- Collaborated with camp counselors to create engaging learning activities that fostered personal growth and teamwork among campers.
- Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
- Mediated conflicts between campers by actively listening to concerns and implementing solutions that promoted a positive camp environment.
- Oversaw and taught campers basic principles to enhance well-being and safety measures in nature.
- Worked with children of varying ages, interests, skills, and developmental levels.
- Responded to emergencies by following first-aid guidelines and coordinating with medical personnel for participants requiring medical attention.
- Maintained detailed records of activities, injuries, and accidents to provide clear communication to parents and ensure safety standards.
- Provided clear instructions to activity and program participants to deliver fun and maintain safety.
Personal Babysitter
Thaila Reiley
12.2021 - 02.2022
- Monitored children's safety and well-being to prevent accidents and falls
- Monitored playtime to ensure balanced engagement with technology and foster healthy habits
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health
- Facilitated enrichment activities to encourage imagination and creativity in children's development
- Read books to enhance language skills and comprehension.
Education
High School -
Franklin Academy High School
Pembroke Pines, FLEmerson College
10-2026
Skills
- Activities Planning
- Social Integration
- Problem-Solving
- Guest relations
- Multitasking Abilities
- Good Decision Making
- Multitasking
- Computer literate
- Skill Building
- Appointment Scheduling
- Customer service
- Verbal and Written Communication
- Instructing
- Administer First Aid
- Teamwork and Collaboration
- Critical Thinking
- Social media marketing
Timeline
Host/Server
Legal Sea Foods
05.2026 - Current
Camp Counselor
YMCA Of Greater Lowell
04.2026 - 08.2026
Front Desk Receptionist & Salon assistant
Hair Salon
07.2024 - 11.2024
Camp Counselor
YMCA Of The North Shore
06.2023 - 08.2023
Personal Babysitter
Thaila Reiley
12.2021 - 02.2022
High School -
Franklin Academy High School
Emerson College