Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Isabella Perez

Northglenn,CO

Summary

Dedicated team leader with expertise in employee training, decision-making, and workload balancing. Proven ability to enhance service efficiency and create positive customer experiences in high-pressure environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member Team Leader

McDonald's
Thornton, CO
07.2024 - Current
  • Supervised team members to ensure compliance with restaurant and cleanliness.
  • Trained new crew members on food safety protocols and efficient order processing techniques.
  • Coordinated shift schedules to optimize staffing levels during peak hours, enhancing service efficiency.
  • Resolved customer inquiries and created a positive dining experience.

Sales Associate

Crocsrx
Thornton, CO
04.2024 - 05.2024
  • Assisted customers in selecting products, enhancing overall shopping experience.
  • Managed inventory levels, ensuring product availability and organization.
  • Closed store each night with full cleanliness and all areas stocked for the next day.
  • Welcomed customers in with great customer service and informed of any current sales.

Front of House Employee

Freddy's Frozen Custard & Steakburgers
Thornton, CO
06.2023 - 03.2024
  • Provided exceptional customer service, ensuring a positive dining experience for all guests.
  • Operated point-of-sale system accurately, processing orders and handling cash transactions efficiently.
  • Handled high pressure situations when in peak hours or understaffed times with great service.
  • Maintained cleanliness and organization in dining and kitchen areas, adhering to health standards.

Education

High School Diploma -

Mountain Range High School
Westminster, CO

Skills

  • Time Management
  • Workload balancing
  • Employee training
  • Punctual and dependable
  • Decision-making
  • Verbal and written communication

Accomplishments

ServSafe and Hospitality Manager

2x Lettering in Varsity Cheerleading

Certification

ServSafe Certification since 2022

Timeline

Crew Member Team Leader

McDonald's
07.2024 - Current

Sales Associate

Crocsrx
04.2024 - 05.2024

Front of House Employee

Freddy's Frozen Custard & Steakburgers
06.2023 - 03.2024

High School Diploma -

Mountain Range High School