Isabella Proctor
RALEIGH,NC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Simply crepes
Raleigh, North Carolina
08.2025 - Current
- Provided excellent customer service to ensure guest satisfaction.
- Took and processed food and beverage orders efficiently.
- Delivered food and beverages to guests promptly during events.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness of dining area and service stations.
- Assisted in training new servers on restaurant procedures.
- Set up dining areas with tableware and decorations for events.
- Set up and tore down all catering services in banquet halls and at customer locations.
Server lead
TDLLO ramen and sushi
Wake Forest
07.2024 - 09.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Resolved customer complaints promptly to maintain satisfaction and loyalty.
- Upsold menu items and promoted daily specials to enhance guest experience.
- Assisted in training new servers on menu items and service procedures.
- Maintained cleanliness and organization of dining area and service stations.
Host/Server
First Watch
Wake Forest, North Carolina
07.2023 - 07.2025
- Greeted and seated guests in a friendly and welcoming manner.
- Managed waitlist and coordinated seating arrangements efficiently.
- Provided excellent customer service to ensure guest satisfaction.
- Took and processed food and beverage orders efficiently.
- Assisted servers by communicating guest needs effectively.
- Collaborated with kitchen staff to ensure timely order delivery.
- Maintained cleanliness of dining area and service stations.
- Handled cash and credit transactions accurately at the register.
Education
Homeschool
Raleigh, NCSkills
- Team leadership(Expert), Customer service(Expert), Conflict resolution(Advanced), Multitasking(Expert), Problem-solving(Expert), Communication(Expert), Time management(Expert), Staff training, Operational efficiency(Expert), Decision making(Expert), Cash transactions (Expert)
- Operational efficiency(Expert)
- Staff training
- Restaurant operations
- Menu knowledge
- Cash handling
- Team leadership(Expert)
- Positive and professional
- Table maintenance
- Table maintenance
- Customer service
Personal Information
Title: Server/shift manager
Timeline
Server
Simply crepes
08.2025 - Current
Server lead
TDLLO ramen and sushi
07.2024 - 09.2025
Host/Server
First Watch
07.2023 - 07.2025
Homeschool