Isabella Puebla
Houston
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
4
4
years of professional experience
Work History
Welcome Coordinator
Oak Street Health
Houston
04.2025 - 05.2026
- Welcomed patients upon arrival, fostering a friendly atmosphere and positive first impression.
- Managed patient scheduling and appointment confirmations to optimize clinic flow.
- Assisted patients with intake forms, ensuring accurate and comprehensive information collection for efficient processing.
- Collaborated with team members to streamline workflows, enhancing overall patient experience.
Shift Supervisor
PLS Financial Services
Houston
12.2023 - 04.2024
- Supervised daily operations, optimizing service delivery and enhancing customer satisfaction.
- Trained team members on customer service protocols and company policies, fostering a knowledgeable and compliant team.
- Managed cash handling procedures, ensuring accuracy in financial records and safeguarding company assets.
Lead Teller
Barri Financial Group
Houston
03.2022 - 11.2022
- Oversaw daily cash transactions and customer service, ensuring accuracy and satisfaction at financial institution.
- Resolved customer account inquiries and processed transactions, enhancing overall service experience.
- Trained new tellers on procedures and customer service standards, fostering a knowledgeable team.
Education
High School Diploma -
Jefferson Davis High School
Houston, TX12-2018
Skills
- Patient scheduling
- Patient intake
- Appointment management
- Healthcare administration
- Customer service
- Data entry
- Financial record management
- Cash handling
- Basic accounting
- Problem solving
- Attention to detail
- Sales experience
- Attention to detail
Timeline
Welcome Coordinator
Oak Street Health
04.2025 - 05.2026
Shift Supervisor
PLS Financial Services
12.2023 - 04.2024
Lead Teller
Barri Financial Group
03.2022 - 11.2022
High School Diploma -
Jefferson Davis High School