Education
Summary
Skills
Work History
Generic

Isabella Quintero

Renton,WA

Education

Associates in Arts And Sciences -

Bellevue College
Bellevue, Washington, WA
06-2024

Summary

Motivated and resourceful sales professional with strong leadership experience in retail, customer service, and team support. Seeking to leverage bilingual communication skills, sales expertise, and a proven ability to guide teams in delivering exceptional customer experiences.

Skills

  • Bilingual: Spanish & English
  • Customer Service Excellence
  • Leadership & Team Support
  • Following Directions & Adaptability
  • Decision-Making & Problem-Solving
  • POS Systems & Cash Handling
  • Customer Follow up

Work History

Sales Lead Manager

Fabletics
Bellevue, WA
09.2024 - Current
  • Managed daily sales operations, ensuring alignment with company goals and customer expectations.
  • Lead and support the sales floor by guiding associates, answering questions, and ensuring exceptional customer experiences.
  • Analyze sales trends to meet KPIs in memberships, conversion, and UPT.
  • Perform keyholder duties, including opening/closing procedures, store security, and daily operations.
  • Motivate associates by providing positive reinforcement, setting clear goals, and creating an energetic, results-driven sales floor environment.
  • Resolved concerns from upset customers with patience and professionalism, ensuring their needs were met while protecting brand standards.

Volunteer

Colombian Food Booth
Seattle, WA
07.2022 - 07.2022
  • Engaged with customers, providing information about menu items and cultural significance.
  • Collaborated with team members to streamline service processes during peak hours.
  • Restocked, organized, and maintained a clean, efficient front-of-house area.