Isabella Reyes
Tampa
Summary
I bring a unique blend of digital marketing skills and proven sales experience. I manage and grow social media accounts, creating engaging content on platforms like TikTok, Instagram, and Facebook, that attracts thousands of followers. My background in sales has sharpened my ability to connect with clients, and drive measurable results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Insurance Agent
State Farm
Wesley Chapel
01.2025 - Current
- Conducted regular follow-ups with clients to ensure satisfaction and address concerns.
- Educated clients on risk management strategies and appropriate coverage selections.
- Collaborated with underwriters to assess client needs and tailor policies accordingly.
- Maintained accurate records of client interactions using CRM software for tracking purposes.
- Participated in team meetings to discuss updates on industry trends and product offerings.
- Developed strong relationships with clients through effective communication and personalized service.
- Prepared documents such as applications, endorsements, renewals, cancellations, or other forms required by law or company procedures.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Strengthened traceability by developing organization systems for keeping records, reports, and agendas.
Content Creator
On fire Car sales
Tampa
01.2025 - Current
- Developed engaging content for social media platforms and websites.
- Researched industry trends to inform content strategy and direction.
- Managed content calendars to schedule timely posts and updates.
- Analyzed audience feedback to improve future content creation efforts.
- Proposed creative ideas to engage followers with different content types and formats.
- Maintained knowledge of digital technology and social media trends, media requirements, and best practices.
- Studied target audience and business offerings to devise effective call-to-action copy.
- Analyzed competitors' digital marketing efforts to gain insights into their success strategies.
- Monitored analytics on a regular basis and adjusted strategy accordingly.
Salesperson
On fire carsales
Tampa
10.2022 - 12.2024
- Analyzed sales data to identify areas needing improvement in order to maximize sales potential.
- Maintained accurate records of all sales activities including sales calls, presentations, closed sales.
- Issued sales promotion materials to customers to boost sales.
- Analyzed sales data to identify areas of improvement in sales strategies.
- Analyzed existing sales data to develop strategies for increasing sales volume.
- Boosted monthly sales and exceeded lead conversion and sales goals.
- Developed sales targets.
- Achieved growth in sales.
Receptionist
european wax center
Odessa
09.2022 - 12.2022
- Managed scheduling for meetings and conference room bookings.
- Provided information about company services to clients and guests.
- Supported office staff with administrative tasks as needed.
- Updated visitor logs and maintained security protocols effectively.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Some College (No Degree) - Digital Marketing
Hillsborough Community College
Tampa, FLSkills
- Digital marketing
- Content creation
- Social media management
- Data analysis
- Customer service
- Relationship building
- Time management
- Strategic planning
- Communication skills
- Professionalism and ethics
- Marketing strategies
- Business planning
- Customer follow-up
Certification
- 4-40 lincensed (customer service representative)
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Insurance Agent
State Farm
01.2025 - Current
Content Creator
On fire Car sales
01.2025 - Current
Salesperson
On fire carsales
10.2022 - 12.2024
Receptionist
european wax center
09.2022 - 12.2022
Some College (No Degree) - Digital Marketing
Hillsborough Community College
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