Isabella Rey Moreno
San Jose,CA
Summary
Results-driven and proactive leader with a proven ability to motivate teams, optimize operations, and drive efficiency. Skilled in strategic planning, problem-solving, and team coordination, with a strong track record of achieving company goals in fast-paced environments. Adept at managing operations, enhancing productivity, and implementing organizational strategies to deliver measurable success. Currently seeking to leverage transferable skills in a new and challenging role, bringing leadership, adaptability, and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Supervising Manager
La Dolve Vita Gelato
07.2024 - Current
- Established a positive work environment with effective leadership, clear expectations, and open communication.
- Navigated complex situations successfully using critical thinking skills, problem-solving abilities, and sound judgment.
- Implemented robust quality control measures to maintain high standards of service delivery consistently.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Crew Team Member
Jersey Mike's Subs
01.2024 - 07.2024
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Sales Associate
AK Events
04.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
Education
Associate of Arts - Psychology
Foothill College
Los Altos, CA12-2025
High School Diploma -
Andrew P. Hill High School
San Jose, CA08-2024
Skills
- Employee development
- Innovation management
- Troubleshooting and problem resolution
- Strategic planning
- Market analysis
- Teamwork and collaboration
- Multitasking Abilities
- Computer skills
- Adaptability and flexibility
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
Spanish
Native or Bilingual
Timeline
Supervising Manager
La Dolve Vita Gelato
07.2024 - Current
Crew Team Member
Jersey Mike's Subs
01.2024 - 07.2024
Sales Associate
AK Events
04.2023 - 03.2024
Associate of Arts - Psychology
Foothill College
High School Diploma -
Andrew P. Hill High School
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