Isabella Rivera
Kissimmee,FL
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
10.2024 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Created wide variety of hot and cold drinks with consistently positive customer satisfaction.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
Attractions Cast Member
Disney’s Epcot
09.2023 - Current
- Enhanced guest experience by providing exceptional customer service and maintaining a positive attitude.
- Assisted in the smooth operation of attractions by efficiently managing wait times and crowd control.
- Maintained safety standards by conducting regular inspections and addressing potential hazards promptly.
- Collaborated with fellow cast members to ensure seamless teamwork and coordinated efforts for optimal guest satisfaction.
Inventory Clerk II
Lennox Industries
03.2021 - 06.2023
- Compiled records from ordering, shipping, and receiving materials for inventory (UPS/LTL/RDC Transfers)
- Assisted the inventory manager with scrapping out inventory
- Maintained files for compliance of inventory adjustments
- Completed daily cycle counts of the Orlando HVAC RDC for the Residential/Commercial inventory to maintain accuracy
- Assisted as needed with safety walks and located daily safety concerns or hazards throughout the building
- Completed movements on SAP/SNACC with WMS/ERP programs
- Submitted/accepted inventory discrepanci Salesforce
- Communicated with vendors about lost/damaged product.
Distribution Associate
Amazon
10.2020 - 03.2021
- Scanned paperwork and prepare items for shipping
- Filled the orders and secured the product inside the boxes
- Connected products for locations throughout the warehouse with SAP software and scan guns
- Located inventory in the warehouse to maintain accuracy
- Communicated any issues or safety concerns with all the leads.
Barista
Starbucks
01.2019 - 08.2020
- Fulfilled customer’s order accurately and processed sales orders
- Maintained a clean and orderly work environment
- Stocked product and count inventory and fill the products as the needs arises
- Checked in trucks and count and accept product and report missing, overages, or damages
- Promoted additional items with beverages, increasing store sales.
Sales Associate
Smoothie Café LA Fitness
08.2016 - 01.2019
- Calculated the cost of products and goods
- Assisted customers and answering questions about products for the health and well-being
- Counted product on a daily and weekly basis and report missing, overages, or damages
- Processed sales transactions by completing customer’s order
- Reconciled cash drawers and sales receipts with Square.
Education
Associate Of Applied Arts - General Studies
Valencia College, A.A.
Kissimmee, FL12.2023
High School Diploma -
Liberty High School
Kissimmee, FL05.2019
Skills
- Teamwork
- MS Office (Word, Excel, PP)
- Multi-tasker
- Communication
- Problem-solving
- Safe food handling practices
Timeline
Barista
Starbucks
10.2024 - Current
Attractions Cast Member
Disney’s Epcot
09.2023 - Current
Inventory Clerk II
Lennox Industries
03.2021 - 06.2023
Distribution Associate
Amazon
10.2020 - 03.2021
Barista
Starbucks
01.2019 - 08.2020
Sales Associate
Smoothie Café LA Fitness
08.2016 - 01.2019
Associate Of Applied Arts - General Studies
Valencia College, A.A.
High School Diploma -
Liberty High School
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