ISABELLA RIVERA
Passaic
Summary
Key Holder/Assistant Manager with 4 years of retail management experience, specializing in cash handling, financial reporting, and maintaining store standards. Proficient in Microsoft Excel, multitasking, and customer service, ensuring seamless operations and team cohesion. Demonstrates a proven track record in mentoring staff and improving operational performance through efficient systems and processes.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Lids Hat World
Wayne
11.2023 - Current
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Analyzed business performance data and forecasted business results for upper management.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Implemented quality control measures to uphold company standards.
Key Holder/Assistant Manager
Claire's Boutique
Paramus
11.2019 - 10.2022
- Managed cash handling, ensured accurate financial reporting, and maintained impeccable store appearance, upholding brand standards consistently.
- Streamlined cash management processes, enhancing financial accuracy and store aesthetics. Implemented efficient systems,resulting in improved operational performance.
- Fostered team cohesion, leading to seamless store operations. Mentored staff on brand standards, elevating customer experience and overall store presentation.
- Mentored team members on financial procedures and brand representation, fostering a culture of excellence and continuous improvement.
Cashier
Wetzel's Pretzels
12.2018 - 04.2019
- Handled cash transactions accurately, enhancing customer satisfaction through efficient service.
- Worked seamlessly with team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Streamlined cash handling processes, reducing transaction errors and boosting customer satisfaction through efficient service delivery.
- Implemented rigorous cash reconciliation procedures, maintaining 100% accuracy in daily transactions and reports.
Education
HIGH SCHOOL DIPLOMA -
Passaic High School
Passaic, NJ06.2020
Skills
- Multitasking
- Working in a Busy team
- Microsoft Word
- Microsoft Excel
- Time Management
- Communication skills
- Customer Service
- Opening and Closing Procedures
- POS Transactions
- Money Handling
- Work Task Prioritization
- Inventory Records
- Administrative Support
- Streamlining Cash
- Financial Reporting
- Sales Strategy
Timeline
Assistant Manager
Lids Hat World
11.2023 - Current
Key Holder/Assistant Manager
Claire's Boutique
11.2019 - 10.2022
Cashier
Wetzel's Pretzels
12.2018 - 04.2019
HIGH SCHOOL DIPLOMA -
Passaic High School