Isabella Rodríguez-Góngora
Chicago,IL
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
3
3
years of professional experience
Work History
Financial Aid Assistant Manager
McHenry County College
11.2021 - 05.2022
- Ensured maximum client satisfaction, deliver exceptional customer service, and provide efficient management of all POS transactions
- Assist with training new hires through respectful and encouraging coaching
- Maintained knowledge of scholarship and grant opportunities for students.
Warehouse Staff
Amazon
09.2020 - 05.2022
- Resolved machine malfunctions, organizing forms and packaging deliveries
- Tracked packages based on customer Id and made sure they are delivered to right destinations
- Solved security issues and helped customers find their lost packages in warehouse
- Assisted peers on how to place pallets on right conveyers so that products are delivered to correct destination.
Marketing Manager Assistant
Ópalos I.N.C
01.2019 - 02.2020
- Monitored the client portfolio, budgeting, the order process, billing, and active prospecting for the constitution of the database
- Assisted my team in establishing marketing campaigns through surveys and quantitative analysis
- Processed client communication to my supervisors and maintained external connections to the company
- ACADEMIC Management 340 PROJECT Developing the Leaders of Tomorrow
- Develop a training module for organizations to utilize to train their management team on how to be effective leaders
- Coordinate specific topics for each member of team and develop a safe environment work place.
Education
Bachelor of Science - Management
University of Illinois at Chicago – College of Business
Administration
International Business
Skills
- Proficient in Microsoft Word, Excel and Powerpoint
- Public Speaking
- Office Supplies and Inventory
- Fluent in English and Spanish
Timeline
Financial Aid Assistant Manager
McHenry County College
11.2021 - 05.2022
Warehouse Staff
Amazon
09.2020 - 05.2022
Marketing Manager Assistant
Ópalos I.N.C
01.2019 - 02.2020
Bachelor of Science - Management
University of Illinois at Chicago – College of Business
Administration
International Business
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