ISABELLA ROESSLER
Flagstaff,AZ
Summary
Motivated professional with a strong record of academic achievement and several years of customer-facing experience. Known for clear communication, reliability, and the ability to stay composed while supporting individuals and solving problems. Brings a positive attitude, adaptability, and a strong commitment to helping others.
Overview
8
8
years of professional experience
Work History
Sales Associate
P.J. Chilcottage
Flagstaff, AZ
09.2023 - Current
- Accurately operated POS systems for processing purchases, returns, and exchanges.
- Maintained organized sales floors and visually appealing displays to meet boutique standards.
- Supported inventory management through counts and restocking to achieve sales goals.
- Assisted customers in product selection and provided detailed product information.
- Collaborated with team members to create a positive experience for customers.
Barista
Mix Café
Flagstaff, Arizona
05.2024 - 07.2025
- Crafted high-quality espresso beverages to meet customer preferences.
- Delivered friendly, attentive customer service to build positive relationships with regular, and new customers.
- Managed opening and closing duties, restocked supplies, and maintained a clean, welcoming environment.
- Prepared food items and ensured compliance with health and safety standards.
- Monitored inventory levels and communicated supply needs to management effectively.
Team Member
Michaels Inc.
Phoenix , AZ
01.2021 - 08.2021
- Operated registers, restocked shelves, and assisted in uploading merchandise shipments.
- Helped customers locate products, and provided prompt, helpful recommendations.
- Supported customer service by addressing inquiries and resolving issues.
- Participated in team meetings to discuss operational improvements.
Cashier & Team Member
Habit Burger Grill
Phoenix, AZ
04.2018 - 08.2019
- Assisted customers with menu selections and provided exceptional service.
- Handled cash, credit card, and mobile payments securely and responsibly.
- Managed customer inquiries and resolved issues promptly and professionally.
- Greeted customers and answered any questions they had about the store's products and services.
- Collaborated with team members to ensure smooth operations during peak hours.
Education
Bachelor of Science - Psychology
Northern Arizona University
Flagstaff, AZ05-2025
Skills
- Customer Service and Sales Techniques
- Team Collaboration and Inventory Management
- Documentation and Record Keeping
- Problem Solving and Critical Thinking
- Time Management and Organization
- Fast Learning and Adaptability
Timeline
Barista
Mix Café
05.2024 - 07.2025
Sales Associate
P.J. Chilcottage
09.2023 - Current
Team Member
Michaels Inc.
01.2021 - 08.2021
Cashier & Team Member
Habit Burger Grill
04.2018 - 08.2019
Bachelor of Science - Psychology
Northern Arizona University