Isabella Roggenkamp
Dayton,OH
Summary
Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience.
Overview
6
6
years of professional experience
Work History
Key Holder
PetSmart Charities
09.2022 - Current
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Ensure safety and wellbeing of all pets in the store.
Manager
CVS Pharmacy
10.2021 - 09.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Server
Waffle House
11.2020 - 11.2021
- Served food and beverages promptly with focused attention to customer needs.
Manager
Little Caesars
07.2018 - 10.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
Education
Ohio Dominican University
Columbus, OHHigh School Diploma -
Hamilton Township High School
Columbus, OH05.2020
Skills
- Staff Oversight
- Customer Service Management
- Staff Training
- Alarm Systems
- Customer Service
- Workplace Safety
- Cash Handling
- Team Member Development
- Loss Prevention
- Bank Deposits
Timeline
Key Holder
PetSmart Charities
09.2022 - Current
Manager
CVS Pharmacy
10.2021 - 09.2022
Server
Waffle House
11.2020 - 11.2021
Manager
Little Caesars
07.2018 - 10.2020
Ohio Dominican University
High School Diploma -
Hamilton Township High School
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